Labor Profit Analysis provides an in-depth look at labor billed on repair orders, and can be broken down by service writer or technician. Quickly view transaction level detail without leaving the analysis screen. The Service application has an array of easy-to-use reports from WIP to technician and service writer sales, ensuring you have all the necessary information to run your service department and maximize profit potential.
The Service Department application provides easy access to customer information and special order parts status. Customer appointments easily convert to repair orders (ROs). Integrated Service Price Guides can be customized and automatically added to ROs, all making for a faster, more efficient experience for your customer.
The system provides 3-way messaging between service writers, technicians and your parts department, creating a more efficient communication process for your Fixed Operations team. Comprehensive Labor Time Guides save time and improve accuracy for your warranty administrator.