Partnering with People Ops at your auto dealership has to happen now. And it’s time to get creative because a strong labor market—with an unprecedented unemployment rate of 3.9%—means the pressure is on you…
Drive to Success: The Growing Gap of Margin Compression
Have a leaky faucet? There’s an easy fix for that. Fighting margin compression? Well, that’s another story. The problem of combating margin compression at your auto dealership is more like closing an ever-present gap…
Unlock Root Causes of Employee Turnover
In 2016, the turnover at dealerships in the U.S. was 43%. If you calculate the average number of employees at every dealership, that equals more than 23 team members giving notice in one year…
Drive to Success: The Fixable F&I Process
From focusing on speed and efficiency, to empathy, and even trying music (really), F&I managers are willing to do what it takes to improve the most dreaded piece of the car buying process. That’s…
Does Your Vendor Pass the Technology Top Ten List?
Choosing a DMS provider is a big process, but the transition itself can be (practically) painless when you select the right fit. Your best bet, according to this on-demand webinar from John Grace Vice…
Drive to Success: Building a Better Digital Retailing Plan
The new digital consumer has disrupted the automotive buying experience. If you’re ready to play the game—by building a solid digital retailing strategy, staying ahead of the technology curve, and optimizing the best online…
Drive to Success: How to Master the Millennial Market
The millennial generation is changing the game for auto dealerships. Faster, easier, and (mostly) online buying experiences are “in.” And negotiating, obfuscated options and confusing financing are “out.” But, there’s more to it. Some…
Frozen with fear: why dealers stay put
Ever feel stuck? When faced with a tough decision that could improve the dealership greatly, but could also (potentially) be a difficult transition, Dealer Principal Owners (DPOs) can feel frozen. And so the story…
Margin Compression Solutions: Process Improvements
Overcoming Margin Compression with Digital Sales The age of margin compression is forcing auto dealers to think creatively about traditional car sales. Making a profit requires cutting costs and emphasizing other areas of your…
