There’s never been a more exciting time to work in the automotive industry. But, let’s be honest, Digital Disruption is…disruptive. Average dealers still struggle with issues like growing margins, change management, talent acquisition, and business management. As technology marches forth at its rapid pace, the failure to keep up can feel like another burden to bear. Fortunately, profitable dealers have learned that relying upon the partnerships of strong vendors, optimizing sound investments, and having an implementation plan can keep you on-track. Read more:
Keep up with Profit-driving Technology
Modern dealerships often struggle to find the balance between technologies that improve their profitability and technologies that feel like basic commodities. In reality, smart dealerships look to the technologies they rely upon every day, like their DMS, to help drive operational efficiencies and higher productivity. The secret lies in knowing how to optimize your investments.
Launch a Technology Overhaul with a Solid Plan
Bringing a new DMS into your dealership is a big deal as it impacts nearly every aspect of your dealership’s operations. Failing to maintain open communication, execute a solid strategy with key team-leaders, or allowing fear to fester among your workers can set the tone for poor engagement for years to come. You have the power to lead change in a positive way, if you plan for it.
Set the Right Goals for Your Team
Managing a business means measuring your progress. And most managers look to KPIs, or Key Performance Indicators, to ensure everyone is doing their part. But a KPI without a clear, attainable goal is basically worthless. Remember, people management is all about working with people, not machines, even if you sell really cool ones.
Behold: The Future of Mobility-as-a-Service
The way the world uses transportation has seen a great big shift. And, more disruption is coming! But, what does that mean for you and your dealership? Have you considered that MaaS might bring forth new, and exciting, roles and resources for your dealership staff? The way your customers find you is expanding, and the possibilities are endless.
The Path to Making Data-driven Decisions
Big Data is more than a buzz word for dealers today. The path to profitability is paved with data. Knowing how to use data to make smart, informed decisions is a skill you can learn. It may take time, and there will be an adjustment period, but the benefits are huge.