Moving F&I Process Online

Moving F&I Online

Car buyer preferences are shifting toward more online research, and 83% of consumers today want to complete at least one automotive purchase activity online, according to the Cox Automotive 2017 Future of Digital Retail…

Get Your Customers Off the Emotional Rollercoaster

Get Your Customers Off the Emotional Rollercoaster

The Cox Automotive 2018 Emotional Connections Study examined the emotions and pain points that customers experience when purchasing a car. There are some positive highlights related to interactions with a well-informed salesperson, taking a…