Identity theft and data breaches continue to be a serious and ongoing issue for consumers and businesses. In fact, according to the U.S. Department of Justice, about 9% of U.S. residents age 16 or…
How econtracting can improve your dealership’s bottom line
When a dealership is considering a switch to electronic contracting from traditional paper contracts, it’s important for them to figure the value they’ll receive from modernizing their processes. Some paper contract expenses are easy…
F&I Compliance Tip: Red Flags Rule
Designed to prevent your dealership from becoming a victim of identity fraud, the “Red Flags Rule” requires your dealership to develop and implement a program to detect, prevent, and mitigate identity theft.
3 Reasons Lenders Appreciate eContracting
Not sure your lenders are interested in eContracting? Cox Automotive research shows that the need and demand for eContracting efficiency is high for both dealers and lenders. In many cases, lenders are waiting for…
Staying Compliant While Working Remotely
Staying Compliant While Working Remotely The rapidly changing circumstances around the COVID-19 pandemic are forcing dealerships to adapt quickly. In areas where shelter-in-place or stay-at-home orders have led to closed showrooms, some dealership personnel…
Exploring the Dealertrack Resource Library
Whether you’re a current Dealertrack customer, dealer or lender interested in learning more about Dealertrack solutions, you’ll find a wealth of knowledge in the Dealertrack Resource Library section of our website. We’ve recently upgraded…
Dealertrack and the Evolution of Digital Retailing
Earlier this month, Cheryl Miller, Senior Vice President and General Manager of Dealertrack F&I and Titling Solutions, participated in a keynote panel at the Consumer Banking Association’s CBA Live 2019 conference. The topic was…
How Dealertrack uniFI Changes the Car Buying Experience
At NADA 2019, Mazen Letayf, Associate Vice President and Head of Product for Digital Retailing and Dealertrack F&I, sat down with Jim Fitzpatrick of CBT Automotive Network to talk about Dealertrack uniFI™. The interview…
Meeting the Challenges of 2019 with F&I Process Improvements
Data from the Q4 2018 Cox Automotive Dealer Sentiment Index shows that U.S. auto dealers became more negative than positive in describing the fourth quarter market and this sentiment carries through to their outlook for the first quarter of 2019. Their concerns…
1 Surprising Way to Improve Your F&I Sales
We all know how the traditional F&I sales process works – and how customers react when a new round of hard selling starts, just when they thought their deal was nearly complete. According to the Cox Automotive Customer Journey research,…
Improve Customer Experience with a Smoother, Simpler F&I Process
According to the 2018 Cox Automotive Car Buyer Journey, 54% of car buyers are dissatisfied with the amount of time it takes to make it through the F&I process. The right technology and customer-centric…
Improving F&I Processes to Meet Changing Customer Expectations
66% of car shoppers are more likely to buy from a dealership with their preferred experience, but less than 1% of car buyers like the current car buying process, according to Autotrader’s Car Buyer…
