Spotlight
on Lending

Podcast:

How easing payoff quote requests pays dividends

As we know, more consumers want to take key car buying steps online before engaging with the dealership. Finding out how much is left on their vehicle loan is one of them. Perhaps they want to pay down their debt — or maybe they want to trade up for something new.

No matter the reason, enabling this very simple payoff quote functionality for both consumers and dealers has far-reaching benefits. Lender Strategist Andy Mayers covers them all in this 5-minute forward-thinking podcast.

Dive deeper into the digital strategies discussed in the podcast: schedule a private consultation with a Lender Solutions expert by submitting the form at the right. 

Car Buyer Journey Takeaways

Powering Our Insights

Jonathan Smoke
Chief Economist

Charlie Chesbrough
Senior Economist

James Maynard
SVP of Product and Engineering, Mobility & Ownership Solutions, Cox Automotive

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DEALERTRACK LENDING SOLUTIONS

Learn more about all of Dealertrack Lending Solutions available to you. 

Look Back on Past Insights

As your technology partner, we’re here to help you improve your lending practice. Search our library of resources, reports, and previous webinars for information on a variety of lender-specific topics.

WEBCAST - April 2025

Current Outlook: Uncertain Andy’s strategies: Assured

Cox Automotive AVP & Lender Strategist Andy Mayers shares some sage advice for navigating today’s marketplace uncertainty and beyond.

Recorded just before tariffs took effect on April 3rd, Andy teamed up with Greg Payne from our Market Research team to tie together: 

  • Key insights from our new Car Buyer Journey study 
  • Current events impacting our industry 
  • Expectations on consumers’ shopping behaviors 
  • Business strategies lenders can employ to remain resilient and competitive 

GUIDE - February 2025

Dealertrack Compliance Guide

This 180+ page eBook covers the latest federal & state rules and regulations governing our industry — guiding dealers with the latest insights and best practices to stay compliant.

STUDY SUMMARY - January 2025

The Future of Car Buying

Our latest study interviewed more than 2,500 nationwide consumers with decision-making responsibility for their next vehicle purchase(s). We’ve summarized their thoughts on what will influence their future vehicle choices and paths to purchase below.

We invite you to share these quick reads across your organization.

WEBCAST - December 2024

Catch the Replay: 2024 Industry Results & 2025 Outlook

Now available on demand:

On December 17th, Cox Automotive Chief Economist Jonathan Smoke and his team covered year-end results in depth — as well as their predictions for the year ahead.

Stay informed with insights to drive your 2025 auto lending success.

WEBCAST - September 2024

Catch the Replay: Smoke’s Q3 Review & Economic Webcast

Chief Economist Jonathan Smoke and his team of market intelligence experts covered in depth:

  • Q3 economics and industry trends
  • New, Used and Wholesale markets
  • Election uncertainties and the road ahead

INDUSTRY TRENDS - August 2024

Our Latest Consumer & Dealer Research

Our research and lender strategy teams come together to present and interpret the latest Cox Automotive insights and what they mean for auto lending and your origination strategies.

Dive deeper into the Dealer Study:

INDUSTRY TRENDS - July 2024

Jonathan Smoke's 2024 Predictions

What’s the status of Jonathan Smoke’s industry predictions from the beginning of 2024? We’ve compiled his assessment here.

You can also catch the replay of his 2024 Cox Automotive Mid-Year Review where he first revisited these forecasts.  

WEBCAST - June 2024

Catch the Replay: Smoke’s Mid-Year Review & Economic Webcast

Chief Economist Jonathan Smoke and his team of market intelligence experts dived deeply into:

  • Mid-year review
  • New, Used and Wholesale markets
  • Latest insights, data and forecasts

VODCAST - May 2024

Trends Impacting Lending Strategies & Operations

Lender Solutions Expert Deshaun Sheppard sits with Sr. Director of Business Intelligence Jeremy Robb to unpack the trends impacting auto lending originations and business operations. Watch their informative 20-minute session – and share it with your colleagues.

WEBINAR - April 2024

Straight Talk on the Closed-Loop EV Ecosystem

Attend Live: Wednesday, April 24, 2:00 p.m. – 3:00 p.m. EST 

With more EVs and hybrids on the road than ever before, our panel of experts will delve into EV battery lifecycle management and the importance of a closed-loop battery ecosystem.  

 

WEBCAST - April 2024

Smoke’s Q1 Industry & Economic Webcast

Chief Economist Jonathan Smoke his team of market intelligence experts dived deeply into:

  • Q1 results
  • New, Used and Wholesale markets
  • Latest insights, data and forecasts

 

STUDY SUMMARY - March 2024

Key Takeaways from Our Latest Car Buying & Financing Study

Capturing insights from over 3,000 respondents that secured a loan to purchase or lease a vehicle, we distilled out 5 key insights that will help your organization understand consumers’ buying and financing preferences.

GUIDE - February 2024

2024 Dealertrack Compliance Guide Now Available

Now in its 19th year: Download your complimentary copy of this handy reference guide — and feel free to share the link across your organization.

VODCAST - January 2024

Auto Lending in 2024: Consumer & Technology Trends

Andy Mayers joins Credit Union Times Editor-in-Chief Michael Ogden on January 29th to wrap up their 4-series podcast on auto lending. We encourage you to listen to all four, but pay particular attention to Andy’s discussion, where he provides:
  • A glimpse into Cox Automotive’s latest car buying & financing studies
  • Today’s consumer mindset
  • And ways to leverage today’s technology to
  • Drive the consumer experiences that gain/retain business
  • Drive efficiencies across all aspects of auto financing

WEBINAR - December 2024

Industry & Economic Webcast

Now available on demand: On January 8th, Cox Automotive Chief Economist Jonathan Smoke and Senior Economist Charlie Chesbrough shared 2023 insights, 2024 forecasts, and the major themes that are expected to shape the year ahead for auto lenders.
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