Insights to
drive your
business strategies
Podcast
“Shop by Payment”: A Smart Way to Win More Deals
How consistent, VIN-specific payment calculations are driving better consumer experiences — and business results.
With today’s car buyers more payment-conscious than ever, they want to know what they can afford before stepping into a dealership.
In just 5 minutes, Andy Mayers (AVP, Lender Operations at Cox Automotive) shares how providing a robust VIN-specific payment calculation tool on your site helps:
- Build buyer confidence
- Eliminate the number inconsistencies that can happen when shoppers move from online to in-store
- Boost your brand value – and business – with consumers and dealer partners

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Look Back on past Insights
As your technology partner, we’re here to help you improve your lending practice.
Search our library of resources, reports, and previous webinars for information on a variety of lender-specific topics.
WEBCAST – September 2025

Replay Jonathan Smoke & Team’s Live Call
Hear the latest insights & trends impacting our industry, including the state of the economy, wholesale and retail trends, consumer and dealer sentiment — and more.
WEBCAST

How easing payoff quote requests
Pays dividends
More consumers are taking key car buying steps online BEFORE engaging with a dealer — and finding out how much is left on their current vehicle loan is one of them.
Whether they want to pay down their debt or trade up for something new, enabling this very simple functionality has far-reaching benefits. Lender Strategist Andy Mayers covers them all in this 5-minute forward-thinking strategy session.
WEBCAST – June 2025

Replay Jonathan Smoke & Team’s Live Call
Hear the latest insights & trends impacting our industry, including the state of the economy, wholesale and retail trends, consumer and dealer sentiment — and more.
WEBCAST – April 2025

Current Outlook: Uncertain Andy’s strategies: Assured
Cox Automotive AVP & Lender Strategist Andy Mayers shares some sage advice for navigating today’s marketplace uncertainty and beyond.
Recorded just before tariffs took effect on April 3rd, Andy teamed up with Greg Payne from our Market Research team to tie together:
- Key insights from our new Car Buyer Journey study
- Current events impacting our industry
- Expectations on consumers’ shopping behaviors
- Business strategies lenders can employ to remain resilient and competitive
STUDY SUMMARY – January 2025

The Future of Car Buying
Our latest study interviewed more than 2,500 nationwide consumers with decision-making responsibility for their next vehicle purchase(s). We’ve summarized their thoughts on what will influence their future vehicle choices and paths to purchase below.
We invite you to share these quick reads across your organization.
WEBCAST – December 2024

Catch the Replay: 2024 Industry Results & 2025 Outlook
Now available on demand:
On December 17th, Cox Automotive Chief Economist Jonathan Smoke and his team covered year-end results in depth — as well as their predictions for the year ahead.
Stay informed with insights to drive your 2025 auto lending success.
WEBCAST – September 2024

Catch the Replay: Smoke’s Q3 Review & Economic Webcast
Chief Economist Jonathan Smoke and his team of market intelligence experts covered in depth:
- Q3 economics and industry trends
- New, Used and Wholesale markets
- Election uncertainties and the road ahead
INDUSTRY TRENDS – August 2024

Our Latest Consumer & Dealer Research
Our research and lender strategy teams come together to present and interpret the latest Cox Automotive insights and what they mean for auto lending and your origination strategies.
Chief Economist Jonathan Smoke and his team of market intelligence experts dived deeply into:
INDUSTRY TRENDS – July 2024

Jonathan Smoke’s 2024 Predictions
What’s the status of Jonathan Smoke’s industry predictions from the beginning of 2024? We’ve compiled his assessment here.
You can also catch the replay of his 2024 Cox Automotive Mid-Year Review where he first revisited these forecasts.
WEBCAST – June 2024

Catch the Replay: Smoke’s Mid-Year Review & Economic Webcast
Chief Economist Jonathan Smoke and his team of market intelligence experts dived deeply into:
- Mid-year review
- New, Used and Wholesale markets
- Latest insights, data and forecasts
VODCAST – May 2024

Trends Impacting Lending Strategies & Operations
Lender Solutions Expert Deshaun Sheppard sits with Sr. Director of Business Intelligence Jeremy Robb to unpack the trends impacting auto lending originations and business operations. Watch their informative 20-minute session – and share it with your colleagues.
WEBINAR – April 2024

Straight Talk on the Closed-Loop EV Ecosystem
Attend Live: Wednesday, April 24, 2:00 p.m. – 3:00 p.m. EST
With more EVs and hybrids on the road than ever before, our panel of experts will delve into EV battery lifecycle management and the importance of a closed-loop battery ecosystem.
WEBCAST – April 2024

Smoke’s Q1 Industry & Economic Webcast
Chief Economist Jonathan Smoke his team of market intelligence experts dived deeply into:
- Q1 results
- New, Used and Wholesale markets
- Latest insights, data and forecasts
STUDY SUMMARY – March 2024

Key Takeaways from Our Latest Car Buying & Financing Study
Capturing insights from over 3,000 respondents that secured a loan to purchase or lease a vehicle, we distilled out 5 key insights that will help your organization understand consumers’ buying and financing preferences.
GUIDE – February 2024

2024 Dealertrack Compliance Guide Now Available
Now in its 19th year: Download your complimentary copy of this handy reference guide — and feel free to share the link across your organization.
VODCAST – January 2024

Auto Lending in 2024: Consumer & Technology Trends
Andy Mayers joins Credit Union Times Editor-in-Chief Michael Ogden on January 29th to wrap up their 4-series podcast on auto lending. We encourage you to listen to all four, but pay particular attention to Andy’s discussion, where he provides:
- A glimpse into Cox Automotive’s latest car buying & financing studies
- Today’s consumer mindset
- And ways to leverage today’s technology to
- Drive the consumer experiences that gain/retain business
- Drive efficiencies across all aspects of auto financing
WEBINAR – December 2024

Industry & Economic Webcast
Now available on demand: On January 8th, Cox Automotive Chief Economist Jonathan Smoke and Senior Economist Charlie Chesbrough shared 2023 insights, 2024 forecasts, and the major themes that are expected to shape the year ahead for auto lenders.