SPOTLIGHT ON LENDING

Insights, trends, and resources to help lenders succeed in automotive retailing. 

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Webinar

Don’t let complexity and chaos rule your ancillary product cancellation & refund process.

Time to cancel the confusion:

With regulations varying from state to state, our new Aftermarket Product Cancellations & 50 State Refund Compliance Report identifies which states place obligations on the lender or provider to issue timely and accurate refunds to consumers. For more in-depth guidance, attend our webinar where subject matter experts Kenneth Rojc, Partner at Nisen & Elliott law firm, and Cox Automotive’s own Robert Christini dive further into:

  • State-driven initiatives
  • The inherent risks lenders face when following the “traditional” cancellation process
  • And new ways that mitigate those risks, streamline the process and protect lender revenue and reputation
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READY TO LEARN MORE ABOUT COX AUTOMOTIVE LENDER SOLUTIONS?

Fill out the form to schedule a no-obligation strategic discussion with one of our lender solutions specialists.

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DEALERTRACK LENDING SOLUTIONS

Learn more about all of Dealertrack Lending Solutions available to you. 

ADDITIONAL RESOURCES FOR LENDERS

As your technology partner, we’re here to help you improve your lending practice. Search our library of resources, reports, and previous webinars for information on a variety of lender-specific topics.

WEBINAR - Mar 2022

Q1 Industry Call with Jonathan Smoke

Cox Automotive Chief Economist Jonathan Smoke, Senior Economist Charlie Chesbrough, and the Industry Insights team will present:
  • Data and insights to help quantify how the industry performed
  • First quarter forecast
  • Outlook on what to expect going forward

WEBINAR - June 2022

Replay Available: Mid-Year Industry Pulse Check with Jonathan Smoke

With half the year in the rearview mirror and many factors impacting the road ahead, Chief Economist Jonathan Smoke and the Industry Insights team reviewed how our industry performed thus far — and shared their predictions for the remainder of the year.

WEBINAR - May 2022

FINANCING IN THE ERA OF THE DIGITAL CONSUMER

Learn the latest trends in consumer financing as well as process enhancements that enable you to meet consumers wherever they choose to start and end their car buying & financing journey.

INFOGRAPHIC - Feb 2022

2021 CONSUMER CAR BUYER JOURNEY

For more than a decade, Cox Automotive has been conducting the Car Buyer Journey Study to determine key changes in consumer buying behavior.

Check out this infographic that dives right into the heart of what matters for lenders. Understand what drove sales and satisfaction in a year of low inventory and rising prices—and be ready for more digital transformation to come.

WEBINAR - Jan 2022

FIRST INDUSTRY UPDATE OF THE YEAR

On January 13th, Chief Economist Jonathan Smoke and his team gave an in-depth year in review along with how sales and inventory trends are shaping 2022. 

If you missed attending live, want to listen again, or want others in your organization to tune in, the recording is now available. 

WEBINAR - Dec 2021

YEAR-END REVIEW AND 2022 INDUSTRY/LEGISLATIVE OUTLOOK

In a recent AFSA webinar, Chief Economist Jonathan Smoke and VP Government Affairs Paul Scolese will covered the latest trends and insights surrounding the hottest topics impacting our industry in 2022. If you missed the live presentation, we invite you to watch the recording at your convenience.

WEBINAR - Nov 2021

WHAT’S FUELING TOMORROW’S EV OUTLOOK?

In the third quarter of 2021, sales of electric vehicles increased nearly 60 percent, in contrast to an overall 13.4 percent decline in sales of new vehicles due to inventory shortages and high prices. In our latest on-demand webinar, Isabelle Helms, Cox Automotive Vice President of Market Research and Intelligence, dives into new consumer research that can help lenders strategize their path towards this new electrified future.

INFOGRAPHIC - Oct 2021

EVOLUTION OF MOBILITY

Trends we saw in 2018 regarding car ownership and alternative transportation have slowed and/or shifted. The pandemic certainly contributed to some of the shifting, but are they knee-jerk reactions? We don’t think so, but we’ll keep watching – and sharing.

Download our latest research summary to ensure your business strategy is aligning to a growing omni-channel automotive retail ecosystem.

WHITE PAPER - Aug 2021

AFTERMARKET STATE REGULATIONS

Discover which states make creditors responsible for  refunding customers for GAP, Vehicle Service Contract and Credit Life in the event of cancellations.

WEBINAR

Customers Share Their Auto Financing Preferences

Car buyers sat down and relayed their recent vehicle purchase and financing experience with Cox Automotive Vice President of Market Research and Intelligence, Isabelle Helms. She breaks down their considerations, preferences — and, ultimately, their financing choices in this 30-minute webinar.
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WEBINAR

SET YOUR AUTO LENDING STRATEGY FOR SUCCESS

Take a listen to our Chief Economist Jonathan Smoke for a review of where the economy and industry stand now — working through the pandemic’s economic fallout, vaccine and stimulus impact, credit vs inventory availability, and more. VP of Market Intelligence Isabelle Helms picks up the conversation with brand-new research on consumer trends solidifying the digital car-buying experience. 

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WEBINAR

AUTO RETAILING ECONOMIC OUTLOOK FOR LENDERS

Listen in as Jonathan covers the impacts of COVID-19 on the economy and auto retailing, focusing on what it means for lenders and furthering business strategies going forward.

WEBINAR

BOOKMARK OUR BLOG PAGE

Read the accompanying blog on digital strategies around supporting the deal and growing originations.

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WEBINAR

10 Key Takeaways for Auto Lenders

Chief Economist Jonathan Smoke and VP of Market Intelligence Isabelle Helms organize and categorize their economic, market and dealer/consumer sentiment findings into one information-packed session—timed to the impacts we’re seeing from COVID surges and presidential election fallout.

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WEBINAR

Preparing for What’s to Come for F&I Product Cancellation Refunds

Automotive finance attorneys Ken Rojc and Kelly Rice from Nisen & Elliott, share key findings on state regulations for motor vehicle service contract, GAP waiver and credit life insurance refunds. Also gain insights from John Elias from Cox Automotive on best practices to increase and accelerate recoveries of F&I product cancellation refunds.

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WEBINAR

FIVE TIPS FOR MANAGING YOUR PORTFOLIO

Our experts share their top 5 tips for identifying and mitigating risk throughout the lifecycle of your auto loans: from perfecting titles to optimizing internal processes for managing payoffs, total loss and repossessions.

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WEBINAR

THE DIGITALIZATION OF RETAIL FOR AUTO LENDERS

Hear from Andy as he shares insights driving the digital evolution and the strategic ways lenders can optimize their operations – and better service dealers and customers in the process.

WEBINAR

HERE’S A QUICK PULSE-CHECK...

No doubt the pandemic is keeping a lot of vital signs fluctuating, but there are options to maintain a healthy business lifestyle.

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WEBINAR

Preparing for What’s to Come for F&I Product Cancellation Refunds

Automotive finance attorneys Ken Rojc and Kelly Rice from Nisen & Elliott, share key findings on state regulations for motor vehicle service contract, GAP waiver and credit life insurance refunds. Also gain insights from John Elias from Cox Automotive on best practices to increase and accelerate recoveries of F&I product cancellation refunds.

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WEBINAR

Your Auto Finance Summit Encore Recording

Sr. Economist Charlie Chesbrough and Lender Strategist Andy Mayers team up to discuss the latest economic and industry trends, as well as headwinds that may affect how the market swings and what impact it may have on auto lending.

CASE STUDY

News You Can Use

Download our Digital Car Shopping Study and learn how consumers are feeling these days, as well as what they intend to do post-COVID pandemic.

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WEBINAR

Auto Retailing’s Mid-Year Pulse Check & Economic Outlook

Chief Economist Jonathan Smoke is joined by Sr. Economist Charlie Chesbrough and Lender Strategist Andy Mayers to give up-to-date economic insights, sales trends and marketplace sentiment impacting auto retailing.

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WEBINAR

Auto Lending Economic Outlook & Optimization/Risk Mitigation Strategies for the Way Forward

Chief Economist Jonathan Smoke shares the stage with Dealertrack leaders Will Blackson and Sarah Hunsicker to review latest industry outlook, COVID-19 DMV impact, and portfolio risk across the entire loan lifecycle.

EBOOK

Portfolio Management & Risk Mitigation Report

With so many millions of registered vehicles on the road and longer financing terms the norm, any number of things can happen to the collateral you’re holding. Explore ways to protect your investment.

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