Your customers see your dealership as one, holistic entity. They can service their cars, shop online or in person, and finance purchases through your operation. But, in reality, your dealership is composed of multiple…
The New Retail Auto Employee
New technology was the key to success for many dealers over the past 18 months. And thriving dealerships have shown that the ability to adapt gives your business an advantage over the competition. But…
Connect the Dots with Integrated DMS Technology
The new age of online automotive sales has arrived. And as you work to bring your dealership up to speed with the digital shopping preferences of today’s customers, it’s important to consider your technology.…
Could your DMS technology be due for service?
Vehicle owners understand the need for scheduled maintenance and regular check-ups. And most of them appreciate the emails they receive from your service department reminding them that it’s time for a visit. Just like…
How Next-Gen Technology Drives Staffing Success
Your dealership’s technology plays a significant role in your day-to-day business—sometimes in ways that aren’t immediately apparent. The right tools can improve how efficiently your data travels between systems, speeding up transactions for clients,…
Top Secrets of Thriving Dealerships
Mastering the changing market has become one of the most important components of thriving dealerships to date. As new and unexpected challenges arise, the ability to adapt, pivot, and thrive in the face of…
Support for the Road Ahead
The industry-wide move toward offering a hybrid online/in-store car buying experience has been a resounding success. New- and used-vehicle buyers are reporting that the process takes less time and is more efficient than before,…
Want Higher Profits? Don’t Overlook Your DMS.
Dealers purchase technology to increase their profitability. That makes sense. After all, you wouldn’t invest in new digital steps if they cost more money than they were worth. And, if you’re like a lot…
A DMS Designed to Work Well With Others
Technology driving franchise dealerships is more connected, more powerful, and faster than ever. As you strive to meet the needs of your customers (two out of three buyers surveyed by Cox Automotive want to…
Avoid the DIY-DMS with a True Partner
It’s easy to assume technology is everything. It’s critically important. And in the last year and a half, dealers like you leveraged technology, processes, and data to accomplish the impossible. In fact, even during…
Does Your DMS Pass The Profitability Test?
Does your DMS pass the Profitability Test? It’s time to find out. In a year when people spent less time at your dealership, customer satisfaction also reached an all-time high according to Cox Automotive…
Drive to Success: Diversity Drives Profit in Automotive Industry
Dealers made big changes to their business at record pace last year. Yet, with so much progress taking place, it’s surprising to learn the industry still suffers from a lack of diversity and inclusion.…
