Switching DMS platforms can be challenging, but it’s also a chance for you to run your business in a whole new, and better, way. Thousands of dealerships successfully transition from their existing DMS to Dealertrack DMS. Dealertrack has developed a streamlined process for implementing our modern technology while minimizing the impact of a DMS switch.
Change management is a critical part of switching DMS platforms. To be successful, you need buy-in from all departments. We’ve developed a step-by-step process for approaching DMS change within your dealership.
The Dealertrack support team helped facilitate with my management team on how to address issues they knew would come up.
-Peter Smith, General Manager, Bob Smith Toyota
Watch the video to see the full Bob Smith Toyota story.
With a custom data conversion plan in place, you’ll feel confident knowing that all of your data will transfer to the new DMS. Using a careful process of testing and reviewing, Dealertrack install experts will be sure that your data will appear in the system exactly the way to want it.
All of the data was pulled over a weekend. We came in and verified the data and by Monday morning when we opened we were up for business.
–Jennica Kresbach, CFO, Van Horn Auto
Watch the video to see the full Van Horn Auto Group story.
The Dealertrack install team will contact you weeks before they arrive onsite to walk you through the process and answer all your questions. And they’ll be available before, during, and after the DMS is installed to be sure that all of your needs are met.
Dealertrack came in with a full team – service had their own team, parts had their own team, sales had their own team. And they stayed there until we were completely comfortable.
–Mike Tourtillott, General Manager, Sisbarro Auto Group
Watch the video to see the full Mike Tourtillott Sisbarro Auto Group story.
Get the most out of your DMS with the help of a partner committed to your success. Dealertrack DMS comes with a dedicated Performance Manager to help you utilize the system to its full potential. We’ve also increased the size of our Client Services team by 43% in one year as part of our High Tech, High Touch promise to deliver the best technology and the best customer care.
It’s so nice to be partnered with a company that feels the same way we feel.
–Ryan Holmes, General Manager, Klein Honda
There’s a lot of things to consider when switching a DMS provider. In this report, over 200 dealer participants were interviewed to find out why they made the switch—or stayed put. Check out the results.
Download the Report
