DEALERTRACK SUPPORT
Every day Dealertrack is partnering with you to grow your dealership. Contact us to get the most out of your Dealertrack solution. Call our central support line at 877.357.8725 or use the links below for added convenience.
New! Call 855-COX-AUTO for All Your Support Needs
Dealertrack.com Login Assistance
Forgot your password or need help with your login ID?
Watch a video on how to reset your password or click below to access the Login Assistance page.
Dealertrack DMS Support
Phone: (800) 429-3377
Hours of Operation:
Mon–Fri: 5:00am – 6:00pm MST
Sat: 7:00am – 4:00pm MST
Access Knowledge articles, connect with other dealers, and create or manage support cases in the DMS Help Center.
F&I Support
Phone: (877) 453-9912
Hours of Operation:
Mon–Fri: 8:00am – 8:00pm ET
Sat: 9:00am – 6:00pm ET
Access support, find helpful resources, and create and manage support cases online in the F&I Help Center.
RTS In-State Solutions Support
Phone: (800) 374-4771
Hours of Operation:
Mon–Fri: 8:00am – 9:00pm ET
Sat & Sun: 8:00am – 6:00pm ET
Hours of Operation for California ONLY:
Mon–Fri: 9:30am – 1:00am ET
Sat & Sun: 10:00am – 1:00am ET
RegUSA Support
Phone: (800) 211-3638
Hours of Operation:
Mon–Fri: 8:00am – 7:00pm ET
Sat & Sun: 9:00am – 6:00pm ET (password reset only)
Lender and Partner Support Contact Information
Phone: (866) 868-5900
The Partner Support team offers valuable resources for resolving any business or technical issues you may incur and provides the most up to date information.
F&I Aftermarket Network Support
Phone: (855) 364-3977
Email: support@fandiexpress.com
Hours of Operation:
Business Hours (all times central)
Mon – Fri 8:00am to 6:00pm (CT)
Sat: – 9:00am to 12:00pm; 1:00pm to 5:00pm
Help with rating or contracting, and troubleshooting technical issues, Setup for a new dealership, additions of new products.