Performance Management

 
Dedicated support from field-tested experts comes standard.

Performance Management

Trusted counsel from industry experts.

Every Dealertrack performance manager has more than ten years’ experience on the dealership side as a GSM or higher. So they know firsthand the challenges you face and offer guidance on how to turn your goals into tactical actions that improve performance and profitability.

Watch The Video

96%

Client satisfaction.

Performance managers help dealers achieve their business objectives.

10+

years of experience.

Every performance manager has been on the dealership side as a GSM or higher.

“Dealers can pay up to $20,000 a month to hire somebody qualified enough to help them analyze and act on their DMS data. With Performance Management, that somebody is included.”

- Ryan McCullouch, General Manager, Temecula Hyundai

Teamwork in Your DMS Technology

Learn how Dealertrack’s dedicated support from a team of experts helps you avoid serious pitfalls and increase your ROI.

Download the eBook

People-Focused Support

Tailor technology to your problems and goals.

No matter the unique challenge, performance managers are committed to finding the fix, even if it means rolling up their own sleeves to help a dealership in a crisis.

Start the Conversation

Invested in your success, performance managers and support teams offer a personal point of contact to deliver training, feedback on areas of opportunity, and tips and tricks that go well beyond traditional tech support.

Tools and Resources

Discover best practices, share ideas, and get answers.

Dealertrack DMS offers a wide range of tools and resources that provide you with knowledge, ideas, and answers. This vast set of resources is designed to help improve your use of the tool, share experiences in a larger support community, and make it easier to bring new employees up to speed quickly.

lifetime learning portal
“Over the past couple of years, Dealertrack DMS has been honing its dealer-centric approach to ensure dealership personnel receive the superior training and education they need to get the most out of their DMS. Want training in-person? No problem. Prefer peer-to-peer? Enter DMS 360. The Lifetime Learning Portal meets dealership personnel where they are and hosts content to fit all learning styles.”

- Matt Hurst, Director of Client Services, Dealertrack DMS