Real Stories.
Real Results.
Discover why clients choose us and why you’ll love us too.
All
DMS
F&I
- F&I
Glassman Automotive Group, MI
A significant benefit has been the reduction in time that we spend jumping from one application to another and not having to re-build deals from scratch.
David Barash General Manager

- F&I
Driver’s Village
I get a comfort level using the compliance product from Dealertrack…I know I’m being protected.
Lou Bregou Director of Operations

- DMS
Fowler Auto Group
Dealertrack’s business model of innovation aligns with ours. Our attitude is to always improve and grow, and Dealertrack’s right there with us.
Jason Clark CFO

- DMS
Blaise Alexander Family Dealership
Dealertrack technology and integration far outweighs others that I’ve seen or used in the past. The response time is phenomenal if I have any issues or questions.
Lisa Chamberlain Corporate Finance Director

- F&I
Liechty Automotive Group
There are other platforms that have some great tools, but you’ve gotta have a lot of money to get involved with them and they’re still not as robust as Dealertrack.
Jonathan Bowling Variable Operations Director

- F&I
Tim Short Auto Mall Chevrolet, KY
Going digital has significantly decreased funding time, resulting in faster cash flow and reduced customer wait times.
Will Pollard Finance Manager

- F&I
Fowler Auto Center
We love knowing our customers’ accounts are being paid off timely and correctly! It saves us from having payoffs sent by mail get misapplied or delayed, which can cause problems for our customers and in our receiving the titles. We love being able to track the payoffs and we know that this service is helping our dealership and also our customers!
Fowler Auto Center Office Manager

- F&I
Liechty Automotive Group
The faster you get the titles, the faster you can resell the cars and turn inventory and that’s what it’s all about right now.
Jonathan Bowling Variable Operations Director

- DMS
Downtown Auto Group
A DMS is a such a critical part of the
dealership, and choosing Dealertrack DMS
was a no brainer. … But the number one thing
for me, hands down, is the fact that Dealertrack
DMS comes with a Performance Manager
Matt Garner Dealer Principal

- DMS
Lawton Kia
We love having our Dealertrack DMS Performance Manager. He brings a lot of value to the table from real-world experience and his ability to think outside the box, to helping us with campaigns, finding gains, and reviewing analytics. He helps us strategize how to capitalize on more opportunities and brings us more profit.
Frank Seitz Service Manager

- DMS
Napleton Auto Group
The best part about Dealertrack DMS is how intuitive and easy it is to use compared to other DMS systems
Danny Randolph President/Co-Owner

- F&I
2Mazda
I have sent a few cash deals and those are so nice because I don’t worry about customers losing paperwork! It also saves us on average $40 in shipping fees, as I have a signature required on documents sent to customers for security.
Laurel Erskine Title Clerk
- F&I
North Shore Honda, NY
I was surprised by the ease of submitting a credit application. No time is wasted re-entering a VIN number or customer information. Just a few clicks and you’re done. Our customers and sales staff place a lot of value on that saved time.
Richard Cirami Finance Director

- DMS
Hubler Automotive Group
The information stream is important in our partnership because dealers benefit most when we are able to give them up-to-date information that Dealertrack shares with us. That value helps keep dues low because we share resources from Dealertrack’s recommendations and that allows us to provide educational programs that benefit dealer employees.
Hubler Automotive Group Bedford IN

- DMS
Blaise Alexander Family Dealerships
Training for new employees is straightforward and easy for them to understand, which is what we count on since time is of the essence.
Blaise Alexander Family Dealerships Williamsport PA

- F&I
Liechty Automotive Group
Dealertrack F&I solutions help Liechty Automotive Group improve customer experience, cash flow and compliance on every deal.
Liechty Automotive Group

- F&I
Straub Automotive Group
Dealertrack technology just makes everything so simple. We’re trying to stay ahead of the curve, and Dealertrack is helping us do that.
Kevin Cook – F&I General Manager

- F&I
Drivers Village & Digital Retailing
We were first adopters and we’ve seen a lot of growth with Digital Retailing.
Drivers Village & Digital Retailing

- F&I
Drivers Village’s Integrated Solutions
We have one of the highest customer satisfaction indexes because we have all the right products working together.
Drivers Village's Integrated Solutions

- F&I
Drivers Village & Compliance
I get a comfort level using the compliance product from Dealertrack…I know I’m being protected.
Drivers Village & Compliance

- F&I
Drivers Village & eContracting
With Dealertrack’s eContracting, funding is extremely fast – within a day.
Drivers Village & eContracting

- DMS
Smythe Volvo
The switch to Dealertrack enabled us to really organize the way we thought about (our) business. Switching over was kind of like cleaning out the garage, taking everything out, blowing out the cobwebs, and putting it back the way (we) wanted to put it back.
Sean Flanagan Vice President

- DMS
Driver’s Village
We have one of the highest customer satisfaction indexes because we have all the right products working together.
Firas Makhlouf CIO

- DMS
Heritage Ford
I want my staff focused on taking care of the customers. I don’t want them struggling with the DMS. The Dealertrack DMS is intuitive to use. It’s simple and allows my staff to focus on their jobs.
Bert Hodge General Manager

- DMS
Temecula Valley Automotive
Performance Management within Dealertrack is one of the most beneficial portions of the business model of Dealertrack, amongst just the software. To actually have somebody that can utilize the tool and help us utilize the tool to be most efficient is industry standard.
Ryan McCulloch General Manager

- DMS
Straub Automotive
Dealertrack has always been and will continue to be on the cutting edge of technology.
Kevin Cook General Manager

- DMS
Allen Samuels Holdings
25 years and 23 locations later, I still choose Dealertrack DMS.
Allen Samuels Chairman of the Board

- DMS
Team Nissan
Dealertrack has been a great partner for us. It’s important to have a partner in the technology space that’s both forwardthinking and innovative that can bring market solutions to us that help us drive our business forward.
Ralph Fast General Manager

- DMS
Bob Smith Toyota
There is always a fear of change when switching to a new DMS provider. Switching from one DMS provider to another DMS provider can be very challenging, unless you’re switching to Dealertrack.
Peter Smith General Manager

- DMS
San Tan Ford
The Dealertrack system is really powerful but still easy to use, and it definitely gives us a better process which is always going to help with retention and customer satisfaction.
John Bernath Director of Fixed Ops

- DMS
Goode Motor Auto Group
We were promised by Dealertrack that it would be a smooth transition. The whole process was much smoother than I thought it would be.
Matt Cook Owner

- DMS
Webb Automotive
I actually enjoyed going through this conversion process because it gave us the time to look at why we were doing what we were doing, and to fix our processes to make them more efficient.
Kelly Webb President

- DMS
Island Automotive Group
Dealertrack DMS is a better system. It’s more cost effective, it’s easier to use, and our employees like it. To me that’s what a DMS is all about.
Marcello Sciarrano Partner

- DMS
Fowler Automotive Group
Dealertrack’s business model of innovation aligns with ours. Our attitude is to always improve and grow, and Dealertrack’s right there with us.
Jason Clark CFO

- DMS
Acura of Glendale
If we don’t invest in technology, the market passes us by. It’s critical that our staff has the tools that they need to help answer client questions. That’s where the technology comes in. Dealertrack provides us a very easy to use, simple solution.
Jeanne Brewer General Manager

- DMS
Beyer Auto Group
With Dealertrack, I’ve got all the information I need accessible on a mobile device, on an iPad; anywhere that I go, I can see what’s happening with all our stores.
John Altman COO

- DMS
Van Horn Auto Group
Dealertrack DMS understands what’s important to us.
The flexibility lets us do business our way!
Jenny Krebsbach Comptroller

- DMS
Motorcars of Cleveland
Dealertrack lets us be flexible with the way we want to do business, and it’s so easy to use.
Trevor Gile Manager of Motorcars Honda

- DMS
Todd Wenzel Automotive Group
Dealertrack’s DMS has put us in a position to handle things both in the present and prepare for the future, whether it’s improving our processes now or acquiring more dealerships in the future.
Ron Ver Planck CFO

- DMS
Gerald Automotive Group
Dealertrack keeps us flexible, quick, and accurate, so we can adapt to change, overcome obstacles, and persevere through any economic or business condition.
Dean Collins Operating Partner

- DMS
Cole Automotive Group
We work together with Dealertrack in a way that we never did with our previous provider. There’s much more interaction and partnership, and we know they are truly invested in helping us use the system to extract the most value. It’s made our entire group more successful.
Jim Lass CFO

- DMS
Klein Honda
We didn’t need more people to grow, we just needed a better DMS company to help us. Dealertrack comes to us with ideas, they’re progressive in their thinking, and they really care. We wouldn’t switch for anything.
Ryan Holmes General Manager

- DMS
Alderson Automotive Group
We still have people coming by and checking on us, spending not just a couple hours, but spending days in the dealership to make sure that we are understanding and utilizing the entire system.
David Alderson President

- DMS
Dwayne Lane’s Family of Auto Centers
Dealertrack DMS keeps us moving forward so that we have the best system to compete in today’s market.
Ken Barczyszyn

- DMS
The Sisbarro Dealerships Superstore
If you’re not with Dealertrack, it’s only because you haven’t tried it. The system and the people are phenomenal, and they actually do what they say they are going to do. You can’t get that anywhere else.
Mike Tourtillott General Manager

- DMS
Big Two Automotive Group
We pay less money for a system that works better than anything that we’ve seen from other DMS providers. We don’t have a lot of headaches and when we have a problem, we get a lot better service from Dealertrack than we ever did from our previous provider.
Brett Henkel Assistant General Manager

- DMS
Crestmont Cadillac and Hyundai
Look beyond switching anxiety —You have a great partnership with Dealertrack DMS to help get you where you need to go.
Andrea Park Zadd Project Manager