Congratulations on your decision to overhaul the technology in your dealership. Or, shall we say…congratulations on taking the first step. That’s because successfully implementing a new technology requires a solid strategy, open communication, and establishing trust and buy-in from the top down.
Auto Dealer Today Magazine: While nearly two-thirds of dealerships surveyed in the Cox Automotive Technology and Transformation of Retail Study are looking forward to AI and its impact on the car buying process, many seem leery to commit to adoption. High costs, new process implementation, and a staff resistant to change could hinder the implementation of faster, better technology.
Tech Media Guide: Choosing the right technology for your dealership is a big decision. But, it’s only the first step toward success. Having a solid implementation strategy is just as crucial.
Shift eLearning: Can you leverage better technology tools to boost active engagement with your staff? Studies show that 70% of younger workers prefer to use mobile and portable devices to complete their tasks at work, rather than staying put at a work-station or desk. Does your technology limit this?
ADP: Your dealership has decided to overhaul its technology. Now what are you going to do? Successful implementation depends on establishing two-way communication to build trust, gain buy-in, and prepare the whole team for what’s to come.
Software Advice: If you’ve made the decision to change your dealership’s technology, congratulations. But buyer beware: you can completely wreck the long-term value of your new system if you don’t spend the time and energy on an implementation strategy. Good luck!