Finding and keeping top talent in automotive retail has always been a challenge. But dealers can do more to think outside the box and find those best suited to grow with their companies and,…
Understanding Hiring and Onboarding for Digital Dealerships
People have always impacted profits in auto sales. When dealerships hire the wrong people, fail to train them properly, and send them off to the frontlines of auto sales, they often make the wrong…
Boost Your Dealership’s Game-Plan: Staffing & Process
When it comes to making smart strategy decisions for your dealership, there are two key areas of focus you can’t ignore: staffing and process. You’re likely investing in better technology. And, you’re building a…
Tips for Communicating DMS Change
Tips for Communicating DMS Change Who, what, when, and how to share the exciting news with your team. By now, your DMS transition team is all-in on your switch to Dealertrack DMS. But what about the…
How Other Dealers are Communicating Change
There’s no right way to announce a DMS transition and the best channels for communication will depend on your dealership’s specific structure and culture. Many dealerships choose to share their decisions during in-person town…
Drive to Success: Onboarding Results in More Efficient Dealerships
Searching for the perfect candidates to fill the roles at your dealership is a time consuming process. And churn within the auto industry can result in lost revenue. Yet, many managers overlook onboarding and…
Turn Dealership New Hires into Experts with Strategic Onboarding
Employee turnover costs dealerships billions of dollars every year. Yes, billions. And the problem is getting worse. Payroll is rising and one- and three-year retention rates are dropping, meaning dealers are spending more and…
Drive to Success: Create a Culture of Learning and Build a Strong Team
Fighting high turnover and building a strong team takes a lot of work, time, and effort, right? The problem is, you don’t always have a lot of time. Additionally, dealership managers and owners have…
