MEET OUR TEAM
President—Retail Solutions Group, Cox Automotive
Lori serves as President of Retail Solutions for Cox Automotive, overseeing the growth and strategic direction of Autotrader®, Kelley Blue Book®, Dealertrack®, Dealer.com, VinSolutions and Xtime. Her focus is on building retail connections through the power of data and people, to further the company’s commitment to transforming the industry by creating vehicle access, business success and a more sustainable planet for everyone. Prior to her current role, she led and built client-value driven connections across four Cox Automotive retail brands representing more than $1 billion in annual revenue. Lori holds a bachelor’s degree in accounting and business administration from the University of Kansas.
Tracy Noonan Fred
VP—Operations, CRM Sales & Service
A veteran of the automotive industry, Tracy Noonan Fred brings more than 25 years’ experience to her role as Vice President Operations CRM Sales & Service at Dealertrack DMS, VinSolutions and Xtime, where she leads a world-class team and oversees operational strategies and policies. Known for her data-driven, people-centered approach to business and leadership, Tracy has gained a reputation for generating business results for both clients and our businesses, while growing and inspiring high-performing teams. She holds a B.A. in Economics from the University of Illinois, Urbana-Champaign.
VP—Operations, Dealer Service & Support
Mandi Fang brings nearly three decades of experience in leadership and product development, to her role as Vice President of Operations of Dealer Services and Support for Cox Automotive Dealer Software Solutions, a business unit that includes leading dealership software brands Dealer.com, Dealertrack DMS, VinSolutions, and Xtime. As the VP of Operations, Mandi has responsibility for over 1,000 customer facing team members who help our dealers transform their business when they implement our solutions, call our technical support team members to solve a problem, or work to improve their client experience with the help of our performance management team members.
SVP—Product, Cox Automotive
James Maynard joined Cox Automotive in 2013 as Vice President of Technology for VinSolutions. A highly versatile leader, today James leads product teams for Dealer.com, VinSolutions and Xtime. James brings strong expertise in the introduction and operation of advanced technologies to meet business, competitive and customer objectives. Prior to joining Cox Automotive, James served as Vice President / Account Group Executive for Avanade for over five years. He also spent two years operating as Vice President of Information Technology at Accutype, a medical services company, and prior to that served as Director of Technical Planning and Security at H&R Block. James earned a bachelor’s degree in business administration from Oklahoma State University.
VP—Operations, Dealertrack F&I Solutions
Cheryl Miller serves as Vice President of Operations for Dealertrack’s F&I Solutions leading the F&I and registration and title business within digital commerce and retail transaction services for lenders. She joined Cox Automotive in October 2016 and began her time at the company as the leader of the Dealertrack Lender Solutions business. Her expertise stems from a distinguished 25+ year management career leading successful high-growth multifaceted organizations in the automotive finance industry.
VP—Operations, Dealertrack Dealer Solutions
Kait Gavin is Vice President of Operations for Dealertrack Dealer Services leading the F&I and registration and title business within digital commerce and retail transaction services for dealers where she is responsible for ensuring the business’s financial and operational targets are met. Utilizing her management experience in auto finance and compliance, Gavin oversees the creation and execution of annual business plans that achieve short- and long-range business goals.