2m Read Selling Cars the Way People Shop for Them Today’s shoppers expect a connected retail workflow that starts at their personal digital device and ends in a dealership environment, prepped and ready to meet their needs. Read More
3m Read Talking Points: Auto Group Settles with FTC Over Deceptive Finance and Sales Claims As interesting as it is to read about million dollar settlements, what may be more useful is the story behind the agreement – from the extent of the investigation to the findings included in the complaint. Read More
3m Read 2017 Compliance Guide: Data Safeguards and Identity Theft Protection Identity theft and data breaches continue to be a serious and ongoing issue for consumers and businesses -- especially dealerships. Read More
3m Read Three Myths about Online Subprime Auto Financing We took a look at recent Dealertrack data to better understand credit application trends and activity, especially in the subprime space, and noticed a few myth-busting opportunities. Read More
3m Read 2017 Compliance Guide Case Study: Credit Apps, Reports, and Contracts A dealer sold a vehicle to a consumer under a RISC (Retail Installment Sales Contract) and allegedly committed numerous violations in connection with the sale and financing of the car. Read More
3m Read Talking Points: Virtual Reality, Millennials and Family Cars Once a week (or so), we take a look at interesting surveys, stories and perspectives about the business of buying and selling cars. Read More
4m Read Retail Technology in 2017: Customer Expectations Power the In-store Connection The technology behind selling vehicles is changing from a dysfunctional array of tools to a smooth and connected journey that fuses the power of online efficiency with in-store, in-person, and at-hand relationship building. Read More
3m Read 2017 Compliance Guide: What’s Next for Auto Dealers Establishing a culture of compliance, data security, transparency, and honesty with customers is critical to protecting your dealership. Read More
5m Read Sharon Kitzman Reflects on 26 Years of NADA Attendance Sharon Kitzman, Vice President and General Manager at Dealertrack DMS, offers a unique perspective on the industry's current innovations, opportunities, and challenges after attending her 26th National Automobiles Dealers Association event. Read More
4m Read Want to Be a Champion of Auto Retail? Try These Gridiron Tips Regardless of your experience or record of success, there are some interesting similarities between what makes a consistently strong football team…and a great sales team. Read More
