5m Read 7 Ways to Grow Your Fixed-Ops Digital Performance Seven tips to help service managers streamline operations, provide better service, and create long-lasting customer relationships that will greatly benefit every part of the dealership. Read More
4m Read Three Car Buyer Frustrations, and How Digital Retailing Can Solve Them The good news? You just sold a car. The bad news? Your team spent three hours turning a willing customer into an angry buyer. Here's how digital retailing can help make the process happy, from start to finish. Read More
4m Read Maintaining Control of Online Retail Starts with Understanding Digital Body Language A salesperson knows when his customer is close to a deal by being aware of unspoken signals, and it’s the same for the digital experience: A person shopping for a car creates “digital” body language that a sales consultant can use to assess their readiness to buy. Read More
3m Read Dealertrack: The High Tech, High Touch DMS Partner As a business owner or manager, you’re used to making difficult decisions. But how often are those decisions forced on you by your DMS? Read More
2m Read NADA Workshop Takeaways and Insights: Data Security and Compliance At NADA 2016, Compliance expert Randy Henrick went into detail about about data security issues, including patch updates, training and process. Learn more about today's takeaways here... Read More
3m Read Thought Leader Series: Five Questions with Mike Burgiss For 20 years, Mike Burgiss has been focused on providing dealers with the online tools necessary to win in their retail businesses. Click here to learn more about his experience, insights, and views into coming retail trends and best practices. Read More
3m Read NADA Preview: Data Security Shortfalls that Put Your Dealership at Risk Large, high-profile retailers may get the headlines, but auto dealerships are an especially attractive target thanks to the large amount of personal information they gather about customers – and the lack of a consistent approach to data security. Read More
3m Read The FTC’s 7 Deadly Sins of Dealer Advertising If you thought 2015 was active with the FTC’s “Operation Steer Clear” and “Operation Ruse Control” sweeps, this year promises more of the same. You can protect your dealership by learning the FTC's seven deadly dealership advertising sins... Read More
3m Read Why Successful Dealerships Don’t Fumble the Online to In-Store Hand-off From powerful online tools such as credit apps and trade-in assessments to the showroom, today’s customers expect a seamless transition to a satisfying vehicle sale. Read More
4m Read Cox Automotive Trio Recognized Among Leading Women in North American Auto Industry by Automotive News Cox Automotive’s commitment to creating a culture built upon courageous leadership, innovation and growth was recently recognized by Automotive News as it named three company leaders to its list of 100 Leading Women in the North American Auto Industry. Read More
