1m Read Blog Industry News Roundup: 8/16/19 This week’s news roundup from Dealertrack includes some surprising best practices for the F&I office, a heads-up about the next generation of auto buyers, and an update on the state of the economy and… Read More
3m Read Blog The Future: Open, Integrated Systems The Internet of Things is here. Consumers are starting to expect that their refrigerator can talk to the stove and their GPS knows where to take them based on calendar appointments. These innovations require… Read More
1m Read Blog Success Story: Straub Automotive Superior customer experience is at the core of West Virginia dealer group Straub Automotive. In fact, the four-store group boasts high CSI scores, multiple Honda President’s Awards and two Nissan Awards of Excellence. So… Read More
3m Read Go Mobile – Before, During and After the F&I Presentation With every passing day, we all become more and more reliant on our smartphones and tablets. We can do everything from order dinner delivery to find a new home from the convenience of our… Read More
4m Read F&I for the Age of the Customer by Jason Barrie One in three Americans would rather go to the DMV, do their taxes or sit in the middle airplane seat than go through the process of buying a car. Less than 1%… Read More
1m Read Blog CBA Live: The Time for eContracting is Now Andy Mayers, Dealertrack Lender Solutions strategist, recently participated in a panel discussion at retail banking industry event CBA Live. The conversation focused on dealer motivations, eContracting, operational efficiencies and internal dealer issues. From the… Read More
2m Read Blog Adverse Action Notices: F&I Compliance Tip An “adverse action” is, basically, a refusal to grant credit, the termination of an account, or the changing of an account’s terms in a manner unfavorable to the consumer — such as unwinding a spot delivery… Read More
4m Read Retail Technology in 2017: Customer Expectations Power the In-store Connection The technology behind selling vehicles is changing from a dysfunctional array of tools to a smooth and connected journey that fuses the power of online efficiency with in-store, in-person, and at-hand relationship building. Read More
4m Read Want to Be a Champion of Auto Retail? Try These Gridiron Tips Regardless of your experience or record of success, there are some interesting similarities between what makes a consistently strong football team…and a great sales team. Read More
4m Read Closing Time at NADA: Celebrating the Past, Looking Forward to a Connected Future One hundred years in the making, this year’s “NADA 100” convention served as a perfectly-timed and appropriate gateway to the connected and digital future of auto retailing. Read More
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