Lewis Long Auto Group
We transitioned from another DMS provider, where you had to memorize all the numbers for the different screens. With Dealertrack, it’s point-and-click and easy-to-use. It’s self-explanatory.
– Scott Steadman
Accounting Director, Lewis Long Auto Group
Why they chose Dealertrack DMS
At Lewis Long Auto Group, the pursuit of excellence in customer satisfaction and CSI scores is matched by an equally strong commitment to employee satisfaction. The leadership team understands that a happy, empowered staff is the foundation of a great customer experience. That’s why they chose Dealertrack DMS—a platform that simplifies daily operations with intuitive, easy-to-use tools that reduce friction and support productivity. By partnering with a DMS that aligns with their values, Lewis Long ensures their team has the resources they need to succeed, which ultimately translates into better service and stronger customer relationships.
Easy-to-Use
Dealertrack DMS offers an intuitive, point-and-click interface that simplifies daily tasks, reducing training time and boosting team confidence.
Faster Adoption
Day-to-day operations are faster on Dealertrack’s platform, with easy to learn functions that enable better business decisions.
Customer Satisfaction
Dealertrack DMS has a proven record to provide staff with tools to help deliver better customer service leading to noticeably higher CSI scores.
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