Why they chose Dealertrack DMS
At Long-Lewis Auto Group, the pursuit of excellence in customer satisfaction and CSI scores is matched by an equally strong commitment to employee satisfaction. The leadership team understands that a happy, empowered staff is the foundation of a great customer experience. That’s why they chose Dealertrack DMS—a platform that simplifies daily operations with intuitive, easy-to-use tools that reduce friction and support productivity. By partnering with a DMS that aligns with their values, Lewis Long ensures their team has the resources they need to succeed, which ultimately translates into better service and stronger customer relationships.
Easy-to-Use
Dealertrack DMS offers an intuitive, point-and-click interface that simplifies daily tasks, reducing training time and boosting team confidence.
Faster Adoption
Day-to-day operations are faster on Dealertrack’s platform, with easy to learn functions that enable better business decisions.
Customer Satisfaction
Dealertrack DMS has a proven record to provide staff with tools to help deliver better customer service leading to noticeably higher CSI scores.
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