1m Read How Other Dealers are Communicating Change There’s no right way to announce a DMS transition and the best channels for communication will depend on your dealership’s specific structure and culture. Many dealerships choose to share their decisions during in-person town… Read More
3m Read Blog Why Now is the Time for Auto Lenders to Go Digital Over the past several years, the paperwork and manual processes for handling auto loans have been gradually giving way to technology-based processes. But this year has changed everything. In the wake of the COVID-19… Read More
4m Read Blog Reimagine Your Dealership Staff Dealerships across the country are beginning to reopen and emerge from shelter-at-home guidelines this June. And eager employees are looking to fill old positions in sales and service roles that may have been placed… Read More
6m Read Blog Making the Digital Shift to the New Business Environment Optimizing Technology, Tools, and Processes – An Interview with Matthew Hurst, Sr. Director of Client Services at Dealertrack DMS. As dealerships navigate the “new normal” under social distancing restrictions and safety regulations, the stark… Read More
1m Read Info Sheets 5 Must-Dos for Dealerships To help your dealership sell smarter and improve operational efficiencies, we have outlined several actionable steps in the form of dealership “must-dos.” Read More
2m Read Blog 5 Compliance Tips for F&I Selling As dealerships look for ways to counter shrinking profit margins, F&I product sales are one of the revenue sources they turn to. Cox Automotive 2022 Car Buyer Journey research shows that 67% of car… Read More
2m Read Blog Six Guiding Principles for Change Choosing a new Dealership Management System is a big decision. Your dealership may have outgrown its older technology, or it may simply be time to let go. Whatever the reason, finding consensus from key… Read More
3m Read Blog “Must-Dos” for Year-End Excellence and a Fresh Start to 2020 This article originally appeared in Digital Dealer here. By Susan Moll and Matt Hurst A new year and a new decade means new opportunities for your dealership. But with the new, comes closing out… Read More
1m Read Video The Road to Consensus A DMS switch is a large undertaking that impacts everyone. So how do you make this process more manageable? Get your team on board immediately with stakeholder consensus creation. Read More
6m Read Blog “Must-Dos” to Find Efficiencies in Even the Most Routine Tasks and Costs This article originally appeared in Digital Dealer here. Back in August, we started our article series of “must-dos” by looking at the overwhelming weight of dealer expense structures on gross profit margins. In Q1… Read More