DMS Quick Tip: Service Repair Orders that Default to Incorrect Service Groups

Featuring AVP/Lender Strategist Andy Mayers with insights from the latest Cox Automotive Research  Today’s car buyers expect more than just a digital storefront—they want a seamless, fully connected journey from shopping to contract signing,…

OEMs, lenders, and digital retailing partners can finally deliver a seamless, end-to-end contracting experience — hear how. Transcript: 0:05And we’re back. 0:07Welcome to the final episode of our Small Bite series. 0:10I’m Greg Payne,…

Summary: The 2026 Cox Automotive Fixed Ops & Ownership Study shows that while most buyers intend to return to the selling dealer for service, disconnected systems between sales, service, and parts often break that intent…