In this news roundup from Dealertrack, we examine how dealerships are adapting their fraud detection practices for digital sales, explore the risks to dealerships and customers from DMV backlogs caused by COVID-19 shutdowns, and look at ways in which digital technology can help dealership departments work together more effectively.
To Combat Fraud, It ‘Still is a Sight Thing’ – Automotive News (Subscription)
Dealertrack lender solutions strategist Andy Mayers weighs in on the importance of digital fraud mitigation tools and consistent compliance processes to help dealerships verify customer identity.
DMV Challenges Add to Fraud Risks, Slow Sales – Automotive News (Subscription)
Sarah Hunsicker, Dealertrack director of government affairs, is among the industry experts discussing the ramifications of DMV backlogs and paperwork delays.
Optimizing Digital Processes to Keep Deals Moving – Automotive News (Free Download)
The latest whitepaper from Dealertrack shows how dealerships can leverage technology to connect the deal workflow for dealership staff and optimize the customer experience at the same time.