The industry-wide move toward offering a hybrid online/in-store car buying experience has been a resounding success. New- and used-vehicle buyers are reporting that the process takes less time and is more efficient than before,…
Leadership Lessons: Partners Make a Difference
If you were looking for a quick fix to maintain dealership profitability in the last eighteen months, I hope that you’ll share it. That’s because, in my career of thirty-plus years in retail automotive…
Want Higher Profits? Don’t Overlook Your DMS.
Dealers purchase technology to increase their profitability. That makes sense. After all, you wouldn’t invest in new digital steps if they cost more money than they were worth. And, if you’re like a lot…
An Easier Lease Process with eContracting
Leasing can be an attractive option for car buyers who enjoy the bells-and-whistles of a late model car but seek to keep their payments in check. Cox Automotive forecasts an overall lease penetration rate…
Operations in a Lean Inventory Environment
In the wake of the coronavirus pandemic, the industry faces significant inventory shortages that threaten your dealership’s profitability. With fewer cars to sell, you’ll need to adjust your dealership operations by developing a comprehensive,…
A DMS Designed to Work Well With Others
Technology driving franchise dealerships is more connected, more powerful, and faster than ever. As you strive to meet the needs of your customers (two out of three buyers surveyed by Cox Automotive want to…
Car Buying Hits the Road
Even before the current inventory crunch, dealerships have been promoting their listings beyond their immediate market area to reach as many consumers as possible. Thanks to online shopping, car buyers can locate the exact…
Avoid the DIY-DMS with a True Partner
It’s easy to assume technology is everything. It’s critically important. And in the last year and a half, dealers like you leveraged technology, processes, and data to accomplish the impossible. In fact, even during…
Complete Your Toolkit with End-to-End Titling Solutions
Does your dealership have all the technology solutions necessary to handle your most pressing registration and titling needs? Are you still using manual methods to handle part of your registration and titling workflow for…
Does Your DMS Pass The Profitability Test?
Does your DMS pass the Profitability Test? It’s time to find out. In a year when people spent less time at your dealership, customer satisfaction also reached an all-time high according to Cox Automotive…
Improving Your Reg & Title Workflow to Help the Bottom Line
As dealerships look for ways to adapt their processes to keep auto sales moving in new ways, registration and titling may get overlooked. But because every sale, lease and trade-in vehicle you handle includes…
Drive to Success: Diversity Drives Profit in Automotive Industry
Dealers made big changes to their business at record pace last year. Yet, with so much progress taking place, it’s surprising to learn the industry still suffers from a lack of diversity and inclusion.…
