Top dealers consistently attract, retain, and grow their fixed operations business through effective communications with customers and colleagues. That builds lasting, loyal relationships, even when there’s a competitor around every corner.
The Supreme Court’s decision: An endorsement of disparate impact? Not exactly.
When the U.S. Supreme Court issued its 5-4 decision in Texas Dept. of Housing and Community Affairs v. Inclusive Communities Project Inc., it affirmed that a disparate impact cause of action exists under the Fair Housing Act (FHA).
Dealertrack’s Raj Sundaram examines the subprime lending market
With the automotive retail world talking about the subprime market, who better than Dealertrack to weigh in with some experience, facts and data? Our Co-President Raj Sundaram recently examined the state of subprime lending in a commentary published by Auto News.
Top 5 tactics to create successful fixed ops employees
From adding service bays and express lanes to extending hours, many dealerships are investing heavily in fixed operations. However, the impact of that investment to the bottom line could be minimized if your fixed ops employees are unhappy.
Top 3 online to in-store mistakes–and how to avoid them
Not using proper digital retailing tools is a bit like leaving a customer standing, unattended, in your showroom. There’s no connection made with a serious car shopper, and that frustrates customers, hurts sales and ruins satisfaction scores.
Dealertrack DMS partner Ross Ford Toyota honored as TIME Finalist
What happens when a small town dealer embraces change? They launch their business and their team into prime TIME. That’s what happened at Ross Ford Toyota in Wynne, Arkansas.
40 percent or more of your website traffic comes from mobile. Are you ready?
When it comes to car shoppers, many are actually using a smartphone, or tablet, to visit your site, search inventory and conduct those all-important first purchase steps. In fact, according to traffic on the Dealer.com network, more than 40 percent of visits to dealership websites come from mobile devices.
Embracing mobile in your service department
Your service department is quickly becoming the next great frontier for mobile technology, thanks to innovations like mobile-friendly multipoint inspection tools. Make sure your service bays are delivering a customer experience that helps create happy and loyal customers.
Day Two: Showcasing our innovation and our appreciation at NADA 2015
If Day One was a celebration of our transformation into a new Dealertrack, then Day Two was about the difference we make to our clients and the spirit of innovation that drives the development of our products and services.
It certainly means that Dealertrack products and services make selling cars easier than ever – which is why our booth at NADA 2015 is so crowded.
Day One: Transforming automotive retail at NADA 2015
In a word: Wow.
As far as debuts go, this one was special. And by debuts, I mean us: Dealertrack. Here we are on the first day of NADA 2015, and it felt like it was the first time the new Dealertrack had been unveiled. Like a new model car, today we pulled back the curtain to show how we were transforming automotive retail, and people cheered.
Preparing for the Affordable Care Act with the help of your DMS
If your dealership management is feeling anxious about new federal mandates under the national Affordable Care Act (ACA), or “Obamacare,” you’re not alone. The ACA goes into effect in 2015 and requires employers to offer health coverage to all full-time employees. If they don’t, they could face fines of as much as $3,000 per employee.
The good news is that your payroll team doesn’t have to go it alone. We’re handling things on our end with our dealer management system (DMS) to make complying with the ACA a smoother and easier process.
Dealertrack CEO Mark O'Neil talks cars with Jim Cramer on CNBC's Mad Money
Dealertrack CEO Mark O’Neil’s recent appearance on CNBC’s Mad Money brought into sharp focus our mission: to lead the transformation of automotive retail into an online to in-store shopping journey.
