Putting a Priority on Customer Service – Dealer Spotlight

When it comes to customers, Florida-based dealer Earl Stewart is the epitome of customer service.

Earl began his career in 1968 selling cars at his father’s Pontiac dealership. Today, he owns the highly successful Earl Stewart Toyota in the small town of Lake Park, Fla., just north of West Palm Beach. His accolades run a mile deep: member of the Toyota President’s Cabinet four times (an honor awarded to only 12 dealerships a year), 12-time winner of Toyota’s President’s Award, member of Toyota’s Board of Governors for four consecutive years, and largest volume car dealer in his market.

Earl talks with Dealertrack about his key to success. In short? He’s really, really nice to his customers.