Identity theft and data breaches continue to be a serious and ongoing issue for consumers and businesses. In fact, according to the U.S. Department of Justice, about 9% of U.S. residents age 16 or…
7 Features Your Compliance Software Should Have
With the constant threat of audits, fines and lawsuits, every dealership must take compliance seriously. Fortunately, there are cost savings to be found in integrating finance and sales flow compliance functions. Here are seven…
Don’t Play “Hot Potato” With Adverse Action Notices
As much as your dealership would like to be able to sell to every customer, sometimes it doesn’t work out. Maybe a customer was credit-challenged, so you decided not to send their application to…
F&I Compliance Tip: Red Flags Rule
Designed to prevent your dealership from becoming a victim of identity fraud, the “Red Flags Rule” requires your dealership to develop and implement a program to detect, prevent, and mitigate identity theft.
3 Things to Know About Risk-Based Pricing Notices
Many of your dealership’s compliance responsibilities are designed to inform and protect consumers as they make financial decisions. That is definitely the case for the Federal Trade Commission’s Risk-Based Pricing Rule of the Fair…
The 5 Ws of Privacy Notice Compliance for Dealerships
Your dealership’s privacy notice may seem like just another piece of paperwork, but it’s a vital part of your compliance plan. The federal and state consumer protection regulations that require privacy notices address a…
Stranger Danger: Why Identity Verification is Important for Compliance
In 2020 alone, the Federal Trade Commission received more than 1.3 million reports of identity theft and more than 2.1 million reports of fraud – both substantial increases over previous years. Legislators and consumer…
The F&I Compliance Landscape for Dealers in 2021
As the automotive industry continues to adjust to the “new normal” spurred by the pandemic and the technology improvements that have helped keep business moving, here are some aspects of deal compliance that dealerships…
Best Practices for Remote Signing
Dealerships have made impressive strides in responding to the restrictions imposed by CDC guidelines and social distancing rules by adopting tools that allow them to work with customers remotely. One vital part of that…
Fresh Insights at the Cox Automotive Experience
The first ever Cox Automotive Experience kicked off this week and included the debut of six videos packed with actionable insights from our F&I and Registration and Title teams. We invite you to set…
Industry News Roundup: 9/22/2020
In this news roundup from Dealertrack, we examine how dealerships are adapting their fraud detection practices for digital sales, explore the risks to dealerships and customers from DMV backlogs caused by COVID-19 shutdowns, and…
Staying Compliant While Working Remotely
Staying Compliant While Working Remotely The rapidly changing circumstances around the COVID-19 pandemic are forcing dealerships to adapt quickly. In areas where shelter-in-place or stay-at-home orders have led to closed showrooms, some dealership personnel…
