As the automotive industry continues to adjust to the “new normal” spurred by the pandemic and the technology improvements that have helped keep business moving, here are some aspects of deal compliance that dealerships…
Best Practices for Remote Signing
Dealerships have made impressive strides in responding to the restrictions imposed by CDC guidelines and social distancing rules by adopting tools that allow them to work with customers remotely. One vital part of that…
Fresh Insights at the Cox Automotive Experience
The first ever Cox Automotive Experience kicked off this week and included the debut of six videos packed with actionable insights from our F&I and Registration and Title teams. We invite you to set…
Industry News Roundup: 9/22/2020
In this news roundup from Dealertrack, we examine how dealerships are adapting their fraud detection practices for digital sales, explore the risks to dealerships and customers from DMV backlogs caused by COVID-19 shutdowns, and…
Staying Compliant While Working Remotely
Staying Compliant While Working Remotely The rapidly changing circumstances around the COVID-19 pandemic are forcing dealerships to adapt quickly. In areas where shelter-in-place or stay-at-home orders have led to closed showrooms, some dealership personnel…
Stranger Danger: Why Identity Verification is Important for Compliance
In 2019 alone, the Federal Trade Commission received more than 650,000 reports of identity theft, which makes it the most common fraud category for the year. Legislators and consumer protection agencies are well aware…
Don’t Play “Hot Potato” With Adverse Action Notices
As much as your dealership would like to be able to sell to every customer, sometimes it doesn’t work out. Maybe a customer was credit-challenged, so you decided not to send their application to…
3 Things to Know About Risk-Based Pricing Notices
Many of your dealership’s compliance responsibilities are designed to inform and protect consumers as they make financial decisions. That is definitely the case for the Federal Trade Commission’s Risk-Based Pricing Rule of the Fair…
The 5 Ws of Privacy Notice Compliance for Dealerships
Your dealership’s privacy notice may seem like just another piece of paperwork, but it’s a vital part of your compliance plan. The federal and state consumer protection regulations that require privacy notices address a…
New in Compliance for 2020
The regulatory landscape changes every year, so staying compliant with all of the laws and regulations that apply to your dealership can be a challenge. But if you don’t stay on top of it,…
What Dealerships Need to Know About Electronic Signatures
In the year 2000, Tiger Woods became the youngest golfer to win a career Grand Slam, the original Mini ceased production, and the U.S. passed the E-Sign Act (Electronic Signatures in Global and National…
Drive to Success: Innovation and Drive for your F&I Strategy
The F&I process, for most dealerships, generates significant potential profit for the business. But regulatory compliance, buyer frustration, and shrinking margins are daily hurdles that threaten to make the F&I process a losing battle.…
