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Why they chose Dealertrack DMS

As a family-owned, family-operated dealership, Smythe Volvo treats every customer as part of the family. So, it came as a surprise when their previous DMS provider didn’t reciprocate the same attitude of mutual respect and collaboration. By switching to Dealertrack DMS, Smythe found a true technology partner. Team members have a developed a positive working relationship with Dealertrack DMS that started during go-live week when Dealertrack support was an active and integral part of a seamless switch. With the help of Dealertrack, Smythe has been able to streamline staff training and other business operations so that employees can continue to provide top-tier service and the business can move forward with a customer-first mentality.

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