HOW TO PAIR YOUR DEVICE
FOR IN‑STORE DOCUMENT SIGNING
Compliance: Credit Application, Credit Bureau Authorization and Privacy Notice.
Digital Contracting: Funding Package Documents.
Aftermarket and Final Menu Contracts
Dealertrack DMS Laser Forms: Select lender and state forms that accept eSignatures
Any Uploaded Form with Ready Sign*Subscription required for select products.
HOW TO PAIR YOUR DEVICE FOR IN-STORE SIGNING:
PAIR FROM SETTINGS
On your touchscreen device, log into Dealertrack.com. Click on the Settings Wheel on the top right of the screen. Under Dealer Setup choose Device Pairing.
Please note: Allow pop-up blockers.
NAME THE DEVICE
A pop-up will appear asking you to choose which device you are pairing. Choose This Device.
A notification will confirm that you have successfully paired the device.
Name the device (e.g. “Dealer iPad) and select Complete Pairing.
Please Note: A new tab will open with the Digital Delivery waiting screen. Ensure your pop-up blocker is disabled.
Do not use numbers, apostrophe marks or special characters(@#$%&* etc.) when naming devices
PAIRING FROM THE DEAL
You also have the ability to pair from within the deal by clicking the Sign button when you are ready to sign.
Once you click Sign you will choose Pair with new device and continue to follow the above previous steps to pair the device.
Click on the Sign button and select the paired device. Select Signer(s) and click Continue. Hand the device to the buyer to agree to the eSign Disclosure and Consent, and start signing.
When the device displays: You have completed the signing process! Refresh your desktop screen to view or print all signed documents.
TIPS: We recommend you pair your in-store at the beginning of the day so that it is always ready to hand to the customer for them to begin signing.
If you see an error message that you could not pair OR error starting the pairing process:
- Check the pairing code
- If pairing code is entered correctly, simply click the Pair button a second time.
- If still having issue, hard refresh the browser:
On Chrome and Edge: Hold Ctrl and Click Refresh
On Firefox: Hold Ctrl + Shift and Click Refresh