3m Read Blog Boost Customer Experience with Convenient Deal Processes One of the most important things a dealership can do to earn loyalty and repeat business is to respect car buyers’ time during the purchase process. Anything you do to reduce wait times, keep… Read More
2m Read Blog Unlock Better Customer Experiences with a Solid DMS Consumers have high expectations. Month after month of low inventory, high prices, or high interest rates have given dealers like you an opportunity to step up and be their hero. When you deliver a… Read More
3m Read Blog Three Tips to Ensure a Great Registration and Title Experience If it seems like more of your customers are in a hurry lately, it’s not just your imagination. A study found 39% of consumers have less patience than they did before the pandemic¹. For… Read More
0m Read Checklist A Digital DMS Check-up Is your DMS up to speed? Put your technology to the test with the following questions. You either have a DMS partner that meets your needs or leaves your business stalled. So, why not settle the score Read More
3m Read Blog Operations in a Lean Inventory Environment In the wake of the coronavirus pandemic, the industry faces significant inventory shortages that threaten your dealership’s profitability. With fewer cars to sell, you’ll need to adjust your dealership operations by developing a comprehensive,… Read More
1m Read Case Studies 9 WAYS TO REDUCE TURNOVER AND IMPROVE RETENTION: A DEALER PRINCIPAL’S GUIDE TO HIRING AND RETAINING TALENT A Dealer Principal's guide to navigating burnout and attracting top talent. Read More
4m Read Blog 5 Ways to Help Your Team Adapt to Digital Processes By: Chelsea Verstegen This article is authored by our partners at Hireology, the automotive experts providing HR Solutions for Dealertrack DMS. Implementing new technology happens frequently in dealerships — especially in 2020. Technology platforms… Read More
2m Read Blog Tips for Communicating DMS Change Tips for Communicating DMS Change Who, what, when, and how to share the exciting news with your team. By now, your DMS transition team is all-in on your switch to Dealertrack DMS. But what about the… Read More
1m Read How Other Dealers are Communicating Change There’s no right way to announce a DMS transition and the best channels for communication will depend on your dealership’s specific structure and culture. Many dealerships choose to share their decisions during in-person town… Read More
5m Read CAUSE AND EFFECT: HOW YOU MANAGE YOUR DEALERSHIP NETWORK DIRECTLY IMPACTS REVENUE The amount of data and devices your dealership requires to compete in today’s market has exploded in recent years. Wireless connectivity, mobile apps, and cloud computing have transformed the car buying experience. On average,… Read More
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