When we’re presented an opportunity to make a big change in our business, we often shy away because of the fear of change. Truth is, successful dealership embrace change. And, it’s not as scary as you think it is.
Webb Automotive overcame the fear of change by focusing on the positive, selecting the right technology partners, and by preparing carefully. With their new DMS in place, their employees are happier and more efficient.
In order to benefit from the promise of technology-induced efficiency, dealerships need to demand simplicity, flexibility, and proactive partnerships from their vendors.
Dealerships should expect their providers to have well-defined, streamlined processes for DMS installation.