In this news roundup from Dealertrack, we examine how dealerships are adapting their fraud detection practices for digital sales, explore the risks to dealerships and customers from DMV backlogs caused by COVID-19 shutdowns, and…
Hands-Off Tools for No-Contact Deals
As cities are “reopening” around the country, we see buyers returning cautiously, with just 2% of consumers considering things to be “back to normal” according to the Cox Automotive COVID-19 Consumer Impact Study (June…
Best Practices for Remote Signing
Dealerships have made impressive strides in responding to the restrictions imposed by stay-at-home orders and social distancing rules by adopting tools that allow them to work with customers remotely. One vital part of that…
CASH FLOW OPPORTUNITIES: THINGS TO CONSIDER WHEN RETHINKING YOUR BACK-OFFICE PROCESS
Now more than ever, dealers are looking for ways to promote efficient processes that can stimulate healthy revenue flow for their business. After all, cash is king, especially when looking at the current state…
Your Dealertrack NADA Sneak Peek
The excitement for NADA is building and we have so much to talk to you about! Between new partnerships, deeper integrations and enhanced solutions, there’s a lot of news you’ll want to hear. More…
New in Compliance for 2020
The regulatory landscape changes every year, so staying compliant with all of the laws and regulations that apply to your dealership can be a challenge. But if you don’t stay on top of it,…
A Better Aftermarket Cancellation and Refund Workflow for Lenders
Dealerships today rely heavily on F&I aftermarket products to stay profitable, with industry totals around $77 billion at retail. However, about 25% of these sales are cancelled before term end and the responsibility to issue…
Drive to Success: Finding Success in Your F&I Goals
Your F&I department is where the money and the magic happen. Building long-term customer relationships, establishing retention, and setting up your business for success can all be achieved. But meeting your objectives—and maintaining a…
12 Reasons to Start eContracting Now
As more and more dealerships adopt eContracting, you might be wondering if now is the time for your dealership to look into getting or using an eContracting solution. The fact is, there’s no good…
An Easier Lease Process with eContracting
Leasing is an attractive option for car buyers who enjoy the bells-and-whistles of a new car but seek to keep their payments in check. Data from IHS Markit Polk Insight shows that as of…
Less Paperwork Equals More Customer Satisfaction
We live in a world where purchase transactions keep getting faster and more convenient. Consumers are accustomed to ordering coffee with an app and having it waiting when they arrive, getting next-day or even…
Why eContracting and Digital Retailing Go Hand-in-Hand
More and more dealerships are seeing the value of digital retailing for bringing in customers from a variety of online sources to help counter declining retail profit margins. Consumers are definitely shopping for vehicles…
