Dealers’ Digital Ecosystem

How changing a dealership’s technology mix can lead to increased efficiency.

According to a 3rd party research study, most dealerships consider DMS and CRM systems to be their most essential technology platforms. Interestingly, dealers also express the highest levels of dissatisfaction with these two crucial systems.

This whitepaper summarizes the research on the current dealership technology ecosystem and provides a clear set of recommendations for ensuring smooth technology transitions. You will learn:

  • The systems that make up dealership technology ecosystems
  • The role that software systems play in value and profit creation
  • Common reasons for system dissatisfaction and evaluation
  • Best practices for ensuring smooth technology transitions

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