People have always impacted profits in auto sales. When dealerships hire the wrong people, fail to train them properly, and send them off to the frontlines of auto sales, they often make the wrong…
Fresh Insights at the Cox Automotive Experience
The first ever Cox Automotive Experience kicked off this week and included the debut of six videos packed with actionable insights from our F&I and Registration and Title teams. We invite you to set…
Six Simple Steps to Make Your Dealership Safer from Cyber Attacks
Building your dealership takes time, energy, and consistency. You deliver a top-notch customer experience and quality products that keeps people coming back for service appointments long after they leave the lot. Bottom line? Your…
Understanding Cybersecurity in Your Modern Dealership
2021 is here, and like many dealerships, you may be looking forward to a fresh start and a return to normalcy after a tumultuous year. While 2020 did throw a lot of curveballs your…
2021’s Cost-Saving Tech Trends for Dealer Principal Owners
By Tyler Anderson Your dealership saw big technology changes in 2020. My team at Dealertrack DMS, backed by the power of Cox Automotive, shared the experience with our dealer partners as they navigated…
Your Shortcut to Faster Trade-In Titling
The typical trade-in process is full of time-consuming manual steps that can mean a long road ahead before you receive the title and turn the inventory. Dealertrack Accelerated Title® offers an expressway to faster…
Why the Employee Experience is the Most Important Onboarding Consideration
BY: CHELSEA VERSTEGEN This article is authored by our partners at Hireology, the automotive experts providing HR Solutions for Dealertrack DMS. Focusing on your employee experience during onboarding keeps employees engaged and sets them…
5 Ways to Help Your Team Adapt to Digital Processes
By: Chelsea Verstegen This article is authored by our partners at Hireology, the automotive experts providing HR Solutions for Dealertrack DMS. Implementing new technology happens frequently in dealerships — especially in 2020. Technology platforms…
Leadership Lessons: What We Learned in 2020
There’s a saying that goes, Hard times teach the most valuable lessons. In 2020, you barely had a minute to pause as you made quick pivots and rapid adjustments to meet the needs of…
10 Takeaways to Move Automotive Lending Forward
Recently, Isabelle Helms, Cox Automotive VP of Marketing Intelligence and Jonathan Smoke, Cox Automotive Chief Economist, presented an in-depth webinar for lenders outlining current economic and market movement, trends and KPIs, as well as…
“Must-Dos” for year-end as Dealers Eager to Finish 2020
By Susan Moll and Matt Hurst The end of 2020 is nearly upon us and many dealers are ready to put it to bed. I can hardly blame them as this year has…
Pair Talent with Technology to Maximize Staffing Strategy
Having trouble filling all the roles at your dealership? Then why are you ignoring the millions of applicants who want to work at your dealership? That might sound dramatic, but according to a report…
