Data from the Q4 2018 Cox Automotive Dealer Sentiment Index shows that U.S. auto dealers became more negative than positive in describing the fourth quarter market and this sentiment carries through to their outlook for the first quarter of 2019. Their concerns…
1 Surprising Way to Improve Your F&I Sales
We all know how the traditional F&I sales process works – and how customers react when a new round of hard selling starts, just when they thought their deal was nearly complete. According to the Cox Automotive Customer Journey research,…
