More and more dealerships are seeing the value of digital retailing for bringing in customers from a variety of online sources to help counter declining retail profit margins. Consumers are definitely shopping for vehicles…
eContracting and Data Security
Dealerships collect a significant amount of personally identifiable information (PII) about their customers in the process of selling them a vehicle and arranging financing. Information including the customer’s name, date of birth, place of…
How econtracting can improve your dealership’s bottom line
When a dealership is considering a switch to electronic contracting from traditional paper contracts, it’s important for them to figure the value they’ll receive from modernizing their processes. Some paper contract expenses are easy…
Improving On Your Paper Contracting Workflow
When it comes to switching from paper contracts to eContracting or digital contracting, some dealerships have a hard time letting go of the workflows that they are used to. Even when they realize that…
4 Reasons Your Dealership Should Be Digital Contracting
We all know that digital contracting is the wave of the future and that its big-picture benefits include speeding up funding, increasing accuracy and compliance, and virtually eliminating re-contracting. But how about the everyday…
How eContracting Reduces Data Re-Entry
You’ve probably heard that going digital with your contract process helps increase accuracy and improve efficiency. So, how exactly does it do that? The key is integration between dealership systems. Technology + connection Research…
Less Paperwork Equals More Customer Satisfaction
We live in a world where purchase transactions keep getting faster and more convenient. Consumers are accustomed to ordering coffee with an app and having it waiting when they arrive, getting next-day or even…
Best Practices for Remote Signing
Dealerships have made impressive strides in responding to the restrictions imposed by CDC guidelines and social distancing rules by adopting tools that allow them to work with customers remotely. One vital part of that…
Understanding Cybersecurity in Your Modern Dealership
2021 is here, and like many dealerships, you may be looking forward to a fresh start and a return to normalcy after a tumultuous year. While 2020 did throw a lot of curveballs your…
Industry News Roundup: 9/22/2020
In this news roundup from Dealertrack, we examine how dealerships are adapting their fraud detection practices for digital sales, explore the risks to dealerships and customers from DMV backlogs caused by COVID-19 shutdowns, and…
The Good News & Bad News About Out-of-State Deals
Let’s start with the good news! Out-of-state deals are increasing as dealers promote their inventory online and cast a wider net for potential customers. Out-of-state sales grew by 16% over the past year, according…
Hands-Off Tools for No-Contact Deals
As cities are “reopening” around the country, we see buyers returning cautiously, with just 2% of consumers considering things to be “back to normal” according to the Cox Automotive COVID-19 Consumer Impact Study (June…
