As cities are “reopening” around the country, we see buyers returning cautiously, with just 2% of consumers considering things to be “back to normal” according to the Cox Automotive COVID-19 Consumer Impact Study (June…
Leverage DMS Technology for Improved Human Resources
Technology and retail automotive are anything but static. In the first half of 2020, dealerships are facing constant changes and challenges thrown at them from nearly every angle. As Director of Business Development for…
Process & Efficiency: The Key to Profit & Success
At the start of 2020, my team of Performance Managers had big goals and aspirations to bring our dealer partners up-to-speed on some of the new and exciting developments that would enhance Dealertrack’s Dealer…
3 Keys to Reimagining Your Dealership’s Back Office
Now is a great time to seek out time- and money-saving opportunities in every facet of your operation, including registration and title processing. Why? Because making your back-office processes more efficient can help address…
Why Now is the Time for Auto Lenders to Go Digital
Over the past several years, the paperwork and manual processes for handling auto loans have been gradually giving way to technology-based processes. But this year has changed everything. In the wake of the COVID-19…
Hiring for your Digital-forward Dealership
A version of this article originally appeared on Hireology here. BY BETH KEMPTON | HIREOLOGY Following widespread closures as a result of COVID-19 stay-at-home orders, dealerships across the country are gradually reopening as states…
Reimagine Your Dealership Staff
Dealerships across the country are beginning to reopen and emerge from shelter-at-home guidelines this June. And eager employees are looking to fill old positions in sales and service roles that may have been placed…
The Dealertrack DMS Roadmap to Resilience
By Mandi Fang Smart dealerships in 2019 had a strong focus on becoming more data-driven, utilizing their technology tools and processes to enhance their overall market strategy. But, data-driven dealerships don’t emerge overnight—or by…
Untapped Opportunities for More Efficient Deal Completion
An increasing number of dealers are adopting digital retailing tools to power the car buyer journey. Sharing inventory and starting deals online allows dealerships to expand their reach and customer base, which translates into…
Drive to Success: Resilience in a Post-COVID-19 World
As America makes plans to go back to work in a post-lockdown society, it will be the automotive industry that leads the way. This week, as dealerships reopen their doors and more than one-hundred…
CASH FLOW OPPORTUNITIES: THINGS TO CONSIDER WHEN RETHINKING YOUR BACK-OFFICE PROCESS
Now more than ever, dealers are looking for ways to promote efficient processes that can stimulate healthy revenue flow for their business. After all, cash is king, especially when looking at the current state…
Reimagining the Dealership: 3 Tips for Training Your Staff
Your dealership has made it this far. Yet, building resilience in the current environment will not be possible without a dedicated effort to re-engage your staff. Most General Managers have shifted the way they…
