Seven Ways to Optimize Your Back Office

“The right controller can mean the difference between dealers that thrive and those that are struggling to survive.” – Karli DeVall, CFO, Tim Dahle Nissan   Your dealership’s back office is easy to overlook…

Data and the Disconnected Dealership

Does your DMS provider enable the free exchange of your dealership’s data? More and more of your business relies on the accurate exchange of data. As customers shop for cars online, they freely share…

The High Cost of Poor Integration

Your customers see your dealership as one, holistic entity. They can service their cars, shop online or in person, and finance purchases through your operation. But, in reality, your dealership is composed of multiple…

Could your DMS technology be due for service?

Vehicle owners understand the need for scheduled maintenance and regular check-ups. And most of them appreciate the emails they receive from your service department reminding them that it’s time for a visit. Just like…

How Next-Gen Technology Drives Staffing Success

Your dealership’s technology plays a significant role in your day-to-day business—sometimes in ways that aren’t immediately apparent. The right tools can improve how efficiently your data travels between systems, speeding up transactions for clients,…

Support for the Road Ahead

The industry-wide move toward offering a hybrid online/in-store car buying experience has been a resounding success. New- and used-vehicle buyers are reporting that the process takes less time and is more efficient than before,…