It’s the beginning of a brand new year—and that means many of you are likely in goal-setting mode. With a challenging 2020 and 2021 behind you, how are you planning on achieving profit growth?…
Data and the Disconnected Dealership
Does your DMS provider enable the free exchange of your dealership’s data? More and more of your business relies on the accurate exchange of data. As customers shop for cars online, they freely share…
The High Cost of Poor Integration
Your customers see your dealership as one, holistic entity. They can service their cars, shop online or in person, and finance purchases through your operation. But, in reality, your dealership is composed of multiple…
Connect the Dots with Integrated DMS Technology
The new age of online automotive sales has arrived. And as you work to bring your dealership up to speed with the digital shopping preferences of today’s customers, it’s important to consider your technology.…
Could your DMS technology be due for service?
Vehicle owners understand the need for scheduled maintenance and regular check-ups. And most of them appreciate the emails they receive from your service department reminding them that it’s time for a visit. Just like…
How Next-Gen Technology Drives Staffing Success
Your dealership’s technology plays a significant role in your day-to-day business—sometimes in ways that aren’t immediately apparent. The right tools can improve how efficiently your data travels between systems, speeding up transactions for clients,…
Support for the Road Ahead
The industry-wide move toward offering a hybrid online/in-store car buying experience has been a resounding success. New- and used-vehicle buyers are reporting that the process takes less time and is more efficient than before,…
Leadership Lessons: Partners Make a Difference
If you were looking for a quick fix to maintain dealership profitability in the last eighteen months, I hope that you’ll share it. That’s because, in my career of thirty-plus years in retail automotive…
Want Higher Profits? Don’t Overlook Your DMS.
Dealers purchase technology to increase their profitability. That makes sense. After all, you wouldn’t invest in new digital steps if they cost more money than they were worth. And, if you’re like a lot…
Does Your DMS Pass The Profitability Test?
Does your DMS pass the Profitability Test? It’s time to find out. In a year when people spent less time at your dealership, customer satisfaction also reached an all-time high according to Cox Automotive…
