Industry News Roundup: 7/12/19

This weekly Dealertrack blog feature is designed to keep you up to date on industry news and trends that affect our customers.

Customer Trends: 5 Takeaways from the 2019 Cox Automotive Car Buyer Journey SurveyCBT Automotive Network
Technology developments and customer preferences are re-shaping the automotive retail business. See how Cox Automotive research points the way toward improvements that dealerships can make to stay ahead and get a competitive edge.

Tech-dependent millennials step up to dominate used-vehicle purchasesAuto Remarketing
Research from J.D. Power show that millennials are buying in greater numbers and confirms their affinity for online vehicle shopping – and their desire to close the deal at the dealership.

F&I Managers Look for Love in Techno TimesWardsAuto
At the Ethical F&I Managers Conference, Kelly Mulroney, Cox Automotive SVP of Product and Engineering, reassured audience members that technology will help them do their jobs “more quickly and readily.”

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