Mastering the changing market has become one of the most important components of thriving dealerships to date. As new and unexpected challenges arise, the ability to adapt, pivot, and thrive in the face of…
Support for the Road Ahead
The industry-wide move toward offering a hybrid online/in-store car buying experience has been a resounding success. New- and used-vehicle buyers are reporting that the process takes less time and is more efficient than before,…
Want Higher Profits? Don’t Overlook Your DMS.
Dealers purchase technology to increase their profitability. That makes sense. After all, you wouldn’t invest in new digital steps if they cost more money than they were worth. And, if you’re like a lot…
A DMS Designed to Work Well With Others
Technology driving franchise dealerships is more connected, more powerful, and faster than ever. As you strive to meet the needs of your customers (two out of three buyers surveyed by Cox Automotive want to…
Avoid the DIY-DMS with a True Partner
It’s easy to assume technology is everything. It’s critically important. And in the last year and a half, dealers like you leveraged technology, processes, and data to accomplish the impossible. In fact, even during…
Does Your DMS Pass The Profitability Test?
Does your DMS pass the Profitability Test? It’s time to find out. In a year when people spent less time at your dealership, customer satisfaction also reached an all-time high according to Cox Automotive…
Drive to Success: Diversity Drives Profit in Automotive Industry
Dealers made big changes to their business at record pace last year. Yet, with so much progress taking place, it’s surprising to learn the industry still suffers from a lack of diversity and inclusion.…
Drive to Success: A Holistic Approach to Digital Change Management
The phrase ‘change management’ is a loaded statement. After a year of rapid digital tool adoption, your dealership has shifted focus and designed new strategies to reach your goals, improve the customer experience,…
Ask the Experts: Driving the Diversity Initiative in Your Dealership
The automotive industry has a diversity problem. This probably isn’t news to most dealer owners. Although, it might be news that things haven’t gotten better since we last checked. In fact, only 6% of…
Destination: Success – An Opportunity for Optimization
Dealers in the last twelve months have proved they’re no stranger to adaptation. When it comes to rebuilding or reimagining their business operations, those working in the automotive industry take it in stride. But…
Digital Technology Ushers in New Level of Partnerships
According to buyer sentiment, digital adoption in the auto industry is here to stay. It’s not just that dealers have adapted to new norms and implemented new digitization tactics. Although, they are. (And at…
Drive to Success: The New Era of Data Optimization is Here
The words “Big Data” are about to become your go-to mantra for 2021. While the last twelve months may have seen a huge shift in digitization, online service offerings, and a restructure of your…
