Does your dealership desperately need new technology, but the idea of making a huge change keep you up at night? The longer you wait, the worse it feels to face the challenge. Change management…
Drive to Success: Measure What Matters When It Comes to KPIs
Whether you’re busy selling new cars, marketing your franchise business, or managing the day-to-day functions of your growing automotive dealership, it’s likely you’re really, really busy. But, you don’t want to stay busy spinning…
Thinking Fresh: Today’s Modern, Adaptive Auto Dealer
Mandi Fang, Vice President and General Manager of Dealertrack DMS, a Cox Automotive company, recently joined Auto Remarketing’s podcast to share her perspective on digital transformation and its impact to the industry. With more…
Drive to Success: Technology Change is All in Your head. (In a Good Way.)
Is your automotive dealership considering a change to your technology stack? Shifting customer needs are causing general managers, controllers, and owners to rethink their software systems. But dealers have a lot to consider. After…
Our Partners Are Doing Amazing Things In The Auto Industry
When it comes to choosing the right vendor, automotive dealerships have a big decision to make. Matching a technology to meet your needs is only one part of the process. Dealers have to consider…
Drive to Success: Dealership Technology Impacts More Than Profits
The technology that drives the automotive retail industry from start to finish varies wildly, from online shopping apps to point-of-sale systems, and all the way to online data and customer retention tools. All of…
Turn Dealership New Hires into Experts with Strategic Onboarding
Employee turnover costs dealerships billions of dollars every year. Yes, billions. And the problem is getting worse. Payroll is rising and one- and three-year retention rates are dropping, meaning dealers are spending more and…
Drive to Success: Create a Culture of Learning and Build a Strong Team
Fighting high turnover and building a strong team takes a lot of work, time, and effort, right? The problem is, you don’t always have a lot of time. Additionally, dealership managers and owners have…
Leadership Lessons: Build Your Dealership’s Social Responsibility Program
When an automotive dealership opens its doors, it brings innovation, opportunity, and growth to the community. With a strong focus on volunteering opportunities for team members, charity, and social responsibility, dealers drive more than…
Drive to Success: Smart Data Creates A Smart Service Lane Experience
It’s time to get smart about your dealership’s service lane. In particular, optimizing data, being open to change, and revolutionizing the way your team delivers service to your customers are the next big moves…
THE DMS DILEMMA: IS THE GRASS REALLY GREENER?
If you find yourself fantasizing about a new DMS, but dread the thought of switching, you’re not alone. We surveyed hundreds of dealers to better understand perceptions of their current DMS provider and considerations…
Drive to Success: Building a Fanatic Fan-base of Happy Customers
Your most loyal customers love you. And automotive dealers love their most loyal customers. After all, loyal, happy customers become brand advocates, spend more, and return to your dealership again and again. So is…
