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Author: Lindsay Lauck

Drive to Success: The Growing Gap of Margin Compression

by Lindsay Lauck on October 1, 2018November 19, 2018

Have a leaky faucet? There’s an easy fix for that. Fighting margin compression? Well, that’s another story. The problem of combating margin compression at your auto dealership is more like closing an ever-present gap…

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Unlock Root Causes of Employee Turnover

by Lindsay Lauck on September 26, 2018September 7, 2020

In 2016, the turnover at dealerships in the U.S. was 43%. If you calculate the average number of employees at every dealership, that equals more than 23 team members giving notice in one year…

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Drive to Success: The Fixable F&I Process

by Lindsay Lauck on September 24, 2018November 19, 2018

From focusing on speed and efficiency, to empathy, and even trying music (really), F&I managers are willing to do what it takes to improve the most dreaded piece of the car buying process. That’s…

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Does Your Vendor Pass the Technology Top Ten List?

by Lindsay Lauck on September 19, 2018September 7, 2020

Choosing a DMS provider is a big process, but the transition itself can be (practically) painless when you select the right fit. Your best bet, according to this on-demand webinar from John Grace Vice…

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Drive to Success: Building a Better Digital Retailing Plan

by Lindsay Lauck on September 17, 2018March 26, 2021

The new digital consumer has disrupted the automotive buying experience. If you’re ready to play the game—by building a solid digital retailing strategy, staying ahead of the technology curve, and optimizing the best online…

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Drive to Success: How to Master the Millennial Market

by Lindsay Lauck on September 10, 2018November 19, 2018

The millennial generation is changing the game for auto dealerships. Faster, easier, and (mostly) online buying experiences are “in.” And negotiating, obfuscated options and confusing financing are “out.” But, there’s more to it. Some…

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Frozen with fear: why dealers stay put

by Lindsay Lauck on September 5, 2018November 19, 2018

Ever feel stuck? When faced with a tough decision that could improve the dealership greatly, but could also (potentially) be a difficult transition, Dealer Principal Owners (DPOs) can feel frozen. And so the story…

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Margin Compression Solutions: Process Improvements

by Lindsay Lauck on March 15, 2018April 2, 2021

Overcoming Margin Compression with Digital Sales The age of margin compression is forcing auto dealers to think creatively about traditional car sales. Making a profit requires cutting costs and emphasizing other areas of your…

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