The bad news about most of the F&I process at many dealerships is that, generally speaking, it stinks. The good news? It’s your best chance to wow your customers when it doesn’t. And now,…
5 Steps to Reduce Turnover at Your Dealership
Turnover in the automotive industry is not only a huge problem—it’s a growing problem. According to a study conducted in 2016, turnover increased in 2016 by 3%, reaching 43% annually for dealerships. That means…
Drive to Success: Improve your Digital Retail Strategy in 2019
It’s time for an upgrade. And, no, you can’t put this off any longer. Your auto dealership’s future success depends on your digital retail strategy. Specifically, how you plan to interact with future car…
Thinking Ahead to 2019 at NADA
The biggest event for anyone and everyone in the automotive industry takes place in San Francisco Jan. 24-27, 2019. And, whether this is your first NADA experience or you’re a seasoned pro, one thing’s…
Drive to Success: Meet The Millennial Car Buyer
Are you ready to meet the millennial car buyer at your dealership in 2019? How about during the 17 hours they spend, on average, online prior to walking into your dealership? Millennials tend to…
A Dealership’s Digital Ecosystem
Today’s modern dealerships are adopting technology at a rapid pace. This new shift is changing the way consumers buy and use cars, as well as the way businesses sell them. But, does adding more…
Drive to Success: The Human Touch of a Successful Sales Team
The automotive industry is experiencing a digital shift with more technology, faster apps, and new ways to search and shop. But, standing at the frontline of your dealership—the crucial “human touch” that keeps your…
Driver’s Village: More Than A Vendor, A DMS Partner
The crew at Driver’s Village relies on their DMS for a lot of things: running a smooth business, digging deep into their data and analytics, and growing. So, when it came time to choose…
Drive to Success: Change happens. Success is intentional.
Change happens. New technologies, shifts in buying habits, and brand new options for the way the public uses cars are all impacting the automotive industry. Dealership principal owners and general managers know that change…
5 Unique Lessons from the Experts: Hire Better, Not More
The automotive industry faces high turnover, employee burnout, and staffing struggles that cost dealerships more money than most realize. Considering most employees reach their highest level of productivity at three years on the job,…
Drive to Success: Navigate Technology Change at Your Dealership
Automotive dealers know better than to remain stagnate in today’s business landscape where change is constant, innovations in technology are rampant, and “dinosaur” dealerships are at risk of becoming extinct. But, implementing new technology…
Get Back to Basics at NADA 2019
The National Automobile Dealers Association (NADA) Show takes place Jan. 24-27, and it’s set to be a big year. Mobility, AI, cybercriminals and security, the personal vehicle ownership apocalypse?! It seems the automotive industry…
